• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Installation & Licensing

    Reply
    Member
    dpt90
    Posts: 3
    Registered: ‎02-20-2012

    repeated failure to install

    293 Views, 3 Replies
    01-15-2013 01:14 AM

    First I had Inventor 2012 installl and it worked fine, all up till now and the splash screen started and then the program did not run.

    I tried all the "fixes" and nothing worked so I uninstalled it to try and re-install to which I kep getting errors and then I decided that I would try and download the 2013 version as that shouldnt have any problems.

    Much to my dismay the entire thing is just messed up, for an expensive program it breaks so easily and your installer is so broken. PC game installers are smart enough to know when VC++ is already installed and skip it, big joke that Autodesk is incapable of doing it. Thankfull I am using a student license and this isnt costing me anything.

    here is my logfile from Inventor 2013

    2013/1/15:16:35:52	Daniel	DANIEL-PC	=== Setup started on DANIEL-PC by Daniel ===
    2013/1/15:16:35:52	Daniel	DANIEL-PC	Launch 
    2013/1/15:16:36:08	Daniel	DANIEL-PC	Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 
    2013/1/15:16:36:08	Daniel	DANIEL-PC	Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 
    2013/1/15:16:36:08	Daniel	DANIEL-PC	PageOpen	LaunchDialog		
    2013/1/15:16:36:11	Daniel	DANIEL-PC	PageOpen	LicenseDialog		
    2013/1/15:16:36:20	Daniel	DANIEL-PC	PageOpen	ProductInfoDialog		
    2013/1/15:16:36:48	Daniel	DANIEL-PC	PageOpen	InventorFlavorSelectionDialog		
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DefaultLanguage:	en-us	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InstallName:	INVENTOR	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ProductName:	Autodesk Inventor 2013	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DisplayName:	Autodesk® Inventor® 2013	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DeploymentName:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupTitle:	Autodesk Inventor 2013	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ConfigTransform:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ExeParams:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ProductCode:	{7F4DD591-1764-0001-0000-7107D70F3DB4}	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SupportLink:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InfotainmentLink:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==MsiFileName:	inventor.msi	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==AdminImageConfigName:	AdminImagex64	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==AdminImageRoot:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==GetBaseDeploymentName:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DeploymentLocation:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DocumentLink:	http://autodesk.com/wikihelp-inventor-install-2013-enu	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InstallDeploymentShortcut:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ModifyDeploymentShortcut:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupLockType:	2	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupNetworkType: 	1	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SystemLocale:	3081	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==EvalMsiFilePath:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\SetupRes\eval.msi	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==EulaPath:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\EULA	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InstallLogPath:	C:\Users\Daniel\AppData\Local\Temp\Inventor2013Install.log	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ConfigFile:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\Setup.ini	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupPath:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\	 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==NetworkLogPath:		 	 
    2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SourceRoot:	C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\	 	 
    2013/1/15:16:36:49	Daniel	DANIEL-PC	Inventorui== Parameter: Page2 Action: SetMsiProperty Item: PRODUCTEDITION Value:INVPROSA 
    2013/1/15:16:36:49	Daniel	DANIEL-PC	PageOpen	ProductSelectionDialog2		
    2013/1/15:16:37:07	Daniel	DANIEL-PC	PageOpen	FullProgressDialog		
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{8D20B4D7-3422-4099-9332-39F27E617A6F}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{55D9E026-DCB0-46FF-B60A-68B972228CF6}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{450063AA-643B-417C-8CF5-405BA3F4EF40}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{02A00C13-555A-4B8A-B53B-1D02FFF5EEAF}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{106EC844-9F5E-4B72-BB3B-1E47D274A944}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{FACF203E-0F4D-489A-B80C-D185253C8FCB}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{1A2948E0-9445-42BE-9D01-472952F2657F}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{9A346205-EA92-4406-B1AB-50379DA3F057}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{C46C3C20-039E-4D7C-869F-9C0C05D65C06}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{577D60CB-0D5E-48D1-8850-84098AD34804}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{0576A3D0-0000-0409-0000-491C453655D7}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{7BDBD5BE-B02E-4FB4-8735-B9AF4FCA838F}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{1ECD6EC8-7BB2-4CD5-A384-BAA371BC4D21}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{4780F600-0000-0409-0000-114715ACF216}	Failed	
    2013/1/15:16:37:08	Daniel	DANIEL-PC	Installing Autodesk® Design Review 2013:   INSTALLDIR="C:\Program Files (x86)\Autodesk\Autodesk Design Review 2013\"  ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
    
     2013/1/15:16:37:45	Daniel	DANIEL-PC	Install	Autodesk® Design Review 2013	Succeeded	
    2013/1/15:16:37:45	Daniel	DANIEL-PC	Installing Autodesk Material Library 2013:   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
    
     2013/1/15:16:38:06	Daniel	DANIEL-PC	Install	Autodesk Material Library 2013	Succeeded	
    2013/1/15:16:38:06	Daniel	DANIEL-PC	Installing Autodesk Material Library 2013 - Base Image Library:   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
    
     2013/1/15:16:38:18	Daniel	DANIEL-PC	Install	Autodesk Material Library 2013 - Base Image Library	Succeeded	
    2013/1/15:16:38:18	Daniel	DANIEL-PC	Installing DirectX® Runtime: C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\3rdParty\DirectX\DXSETUP.exe /silent
    2013/1/15:16:39:27	Daniel	DANIEL-PC	Install	DirectX® Runtime	Succeeded	
    2013/1/15:16:39:27	Daniel	DANIEL-PC	Installing Autodesk Material Library 2013 - Low Image Library:   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
    
     2013/1/15:16:40:44	Daniel	DANIEL-PC	Install	Autodesk Material Library 2013 - Low Image Library	Succeeded	
    2013/1/15:16:40:44	Daniel	DANIEL-PC	Installing Autodesk Cloud sync:  ADLANGUAGE=en-us ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
    
     2013/1/15:16:41:03	Daniel	DANIEL-PC	Install	Autodesk Cloud sync	Succeeded	
    2013/1/15:16:41:06	Daniel	DANIEL-PC	Installing Autodesk® Inventor® 2013:  TRANSFORMS="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\x64\en-us\Inventor\inventor.mst;C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\x64\inventor\inventor-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\Inventor 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
    
     2013/1/15:18:59:20	Daniel	DANIEL-PC	Install	Autodesk® Inventor® 2013	Failed	Installation aborted, Result=1603
    2013/1/15:18:59:24	Daniel	DANIEL-PC	Rollback	Autodesk Cloud sync	Succeeded	
    2013/1/15:18:59:36	Daniel	DANIEL-PC	Rollback	Autodesk Material Library 2013 - Low Image Library	Succeeded	
    2013/1/15:18:59:36	Daniel	DANIEL-PC	Rollback	DirectX® Runtime	Failed	Failure is ignored, Result=1619
    2013/1/15:18:59:49	Daniel	DANIEL-PC	Rollback	Autodesk Material Library 2013 - Base Image Library	Succeeded	
    2013/1/15:19:00:13	Daniel	DANIEL-PC	Rollback	Autodesk Material Library 2013	Succeeded	
    2013/1/15:19:00:33	Daniel	DANIEL-PC	Rollback	Autodesk® Design Review 2013	Succeeded	

     Edited by
    Discussion_Admin

    Please use plain text.
    Member
    dpt90
    Posts: 3
    Registered: ‎02-20-2012

    Re: repeated failure to install

    01-15-2013 06:39 PM in reply to: dpt90

    Can nobody help me at all?

    Please use plain text.
    Member
    dpt90
    Posts: 3
    Registered: ‎02-20-2012

    Re: repeated failure to install

    01-17-2013 02:29 PM in reply to: dpt90

    bump

    Please use plain text.
    Product Support
    Posts: 221
    Registered: ‎05-26-2010

    Re: repeated failure to install

    01-18-2013 12:24 PM in reply to: dpt90

    Dpt90,

     

    Hello. Your issue could be a result of a few things. When you say you “tried all the fixes” – I have absolutely no idea what you mean. So I expect I may be repeating some of what you may have already tried.

     

    You should uninstall the program through the Control Panel.

     

    After this, run the MS Fixit uninstaller and see if the product still lists. If it does, uninstall it.

    http://support.microsoft.com/mats/Program_Install_and_Uninstall\

     

    Next, delete the Inventor program folders in these locations (they should be clearly named).

    C:\Program Files\Autodesk\

    C:\ProgramData\Autodesk\

    C:\Program Files (x86)\Autodesk\

    C:\Users\All Users\Autodesk\

    C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\

    C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

    After these are deleted, I would remove your C++ redistributables and remove your NET entries. Then reinstall as an admin with UAC and antivirus turned off and retest.

     

    David Dembkoski

     

    ADSK_logo_S_black_web.png

    Product Support Specialist

    Autodesk Product Support

    Please use plain text.