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New Member
lagaillarde
Posts: 2
Registered: ‎08-01-2012
Message 1 of 3 (137 Views)

"SERIAL NUMBER NOT IN OUR RECORDS"

137 Views, 2 Replies
08-01-2012 04:08 AM

I got this response  (title of my post) from the customersupport !

I bought and downloaded AUTOCAD LT 2013 on the autodesk site : 1250€

HOW do I get a good serial and a good product key.

I can't believe how mysterious it is.

This is just...unbelievable

From now on I work on the trial version and in two weeks, it will be over if I don't get a response from autodesk or anygood soul !!!

 

Thank you

*Expert Elite*
Charles_Shade
Posts: 8,196
Registered: ‎04-10-2005
Message 2 of 3 (131 Views)

Re: "SERIAL NUMBER NOT IN OUR RECORDS"

08-01-2012 04:51 AM in reply to: lagaillarde

Serial Numbers are a recurring bug-a-boo for Autodesk.

You are not the first to wonder how they cannot keep these straight.

You do have access to free support for your issue at:

Autodesk Up and Ready Support (Google this as I cannot paste the link this morning for some reason)

 

I've also had luck with this email in the past:

customersupport@autodesk.com

(Though it may not still be valid)

 

Regards, Charles Shade            Win8 FAQ
CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS

 
Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
New Member
lagaillarde
Posts: 2
Registered: ‎08-01-2012
Message 3 of 3 (92 Views)

Re: "SERIAL NUMBER NOT IN OUR RECORDS"

08-01-2012 09:02 AM in reply to: Charles_Shade

thanks for the help.

I hope I'll be able to let you know how this problem solved..

 

Best.

 

Alexandre.

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