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Member
damonbrom
Posts: 3
Registered: ‎09-10-2012
Message 1 of 5 (180 Views)
Accepted Solution

"Reaffirmation" not allowing me to do anything

180 Views, 4 Replies
09-10-2012 04:34 AM

HI,

When I log into autodesk student page it leads me straight to the reaffirmation process.

 

After entering all information corrently and clicking the box to agree to T&C's and error message comes up saying "You must agree to the terms and conditions to continue". The box is definitely check and all other data correct.

 

What is going on?

Community Manager
philip.s
Posts: 2,393
Registered: ‎09-27-2011
Message 2 of 5 (175 Views)

Re: "Reaffirmation" not allowing me to do anything

09-10-2012 09:26 AM in reply to: damonbrom

Hi damonbrom,

 

I apologize for the inconvenience, but the only work around at this moment for the reaffirmation error / issue within the Education Community is to register with a different email address.

 

Please let me know if you have any additional questions, or accept this post as a solution if it fully resolves your inquiry.



Philip Schmelzer
Member
damonbrom
Posts: 3
Registered: ‎09-10-2012
Message 3 of 5 (149 Views)

Re: "Reaffirmation" not allowing me to do anything

09-24-2012 12:28 AM in reply to: philip.s

Any progress Phil?

Im still having the same problem

Community Manager
philip.s
Posts: 2,393
Registered: ‎09-27-2011
Message 4 of 5 (132 Views)

Re: "Reaffirmation" not allowing me to do anything

09-24-2012 12:06 PM in reply to: damonbrom

Hi Damon,

 

As there is no permanent fix for the reaffirmation issue at this moment, the only workaround is to register with a different email address as mentioned above. Were you able to try that / are you still having issues?



Philip Schmelzer
Member
damonbrom
Posts: 3
Registered: ‎09-10-2012
Message 5 of 5 (108 Views)

Re: "Reaffirmation" not allowing me to do anything

09-25-2012 03:47 PM in reply to: damonbrom

Yeah I've done that now. 
Thanks

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