Installation & Licensing

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mejordan-headcadman
Posts: 1
Registered: ‎01-22-2013
Message 1 of 2 (113 Views)

"Get your upgrade"......sends me to a blank page......

113 Views, 1 Replies
01-25-2013 11:47 AM

Tyring to upgrade my Revit MEP 2013 in the subscription center.....it lets me log on ok, but when I go to "Get your upgrade" button, it takes me to a blank page........HELP.....

Community Manager
philip.s
Posts: 2,374
Registered: ‎09-27-2011
Message 2 of 2 (110 Views)

Re: "Get your upgrade"......sends me to a blank page......

01-25-2013 12:05 PM in reply to: mejordan-headcadman

My apologies for the inconvenience Mark.

 

I've made a correction to your account which should resolve the blank screen / SFDC looping issue. Please allow at least 15-30 minutes for the changes to become visible on your end, and please let me know if it doesn't clear it up and I'll troubleshoot accordingly.



Philip Schmelzer

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