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"Get your upgrade"......sends me to a blank page......

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mejordan-headcadman
Observer
308 Views, 1 Reply
‎01-25-2013 11:47 AM
‎01-25-2013 11:47 AM

"Get your upgrade"......sends me to a blank page......

Tyring to upgrade my Revit MEP 2013 in the subscription center.....it lets me log on ok, but when I go to "Get your upgrade" button, it takes me to a blank page........HELP.....

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philip.s
Alumni
in reply to: mejordan-headcadman
‎01-25-2013 12:05 PM
‎01-25-2013 12:05 PM

My apologies for the inconvenience Mark.

 

I've made a correction to your account which should resolve the blank screen / SFDC looping issue. Please allow at least 15-30 minutes for the changes to become visible on your end, and please let me know if it doesn't clear it up and I'll troubleshoot accordingly.


Philip Schmelzer
Program Manager
Using the Autodesk Community | Community Feedback | Expert Elite Program
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