Installation & Licensing

Reply
*Dow, Guy
Message 1 of 2 (666 Views)

"Error preparing to copy file" during Copying shared DLLs... process

666 Views, 1 Replies
09-22-2000 11:14 AM
Greetings everyone,
I need some assistance please. I have ADLM running on a server and have
successfully installed A2K several times from the silent installation image
I have created. We have recently changed our "standard PC configuration"
from Compaqs to Dells. The AutoCAD network installation has failed on the
everyone of these new Dell workstations (GX110 and Precision 220). After
running the SETUP.EXE from the server, everything progresses as normal; i.e.
the dialog box appears, I see the following messages:
Installing AutoCAD...
Setup has started in silent mode...
Setup is checking file size requirements...
Setup is copying files...
Setup has completed copying files...

When the "Copying shared DLLs..." message appears, the system pauses a
moment and then the message "Error preparing to copy file" appears for a
couple of seconds and then the dialog box dismisses. If I check the
registry after that there is a DWORD that appears in the
MyComputer\HKEY_LOCAL_MACHINE\Software\Autodesk\Autocad\R15.0. The Value
name is CancelSilent and the data value is set to 0x00000000(0).

I am logged in as an administrator, I have checked the permissions on the
"c:\programfiles\common\autodesk" and they are the same as on the Compaqs,
and I have watched the "\program files\Acad2000" folder built as the
installation progresses. However, the "\program files\common files Autodesk
Shared" directory is never created. If I take an installation CD and do a
stand-alone install, there is no problem whatsoever. AutoCAD R2000 installs
and runs as expected.

Has anyone ever seen this before? Any ideas?
TIA
Guy
*Sparks, Tim
Message 2 of 2 (666 Views)

Re: "Error preparing to copy file" during Copying shared DLLs... pr

11-16-2000 08:43 AM in reply to: *Dow, Guy
Greetings to you , Guy.

The only thing that comes to mind is I have had trouble plotting with a
network version because it was trying to write to the folders of the network
installation itself, so my question for you is, are you logged in as a local
admin or a network admin? You may have local permissions but not network
permissions.

Just a shot. Let me know if I lucked out.

Good to hear from you. Been meaning to 'call' you, but so busy. When are
we going to be 'neighbors'? (when are you moving to the new building) We'll
have to 'do lunch'. Still at LGH.

Tim

Guy Dow wrote in message
news:0072055CFA2E6ECED88837182F8F7D7F@in.WebX.SaUCah8kaAW...
> Greetings everyone,
> I need some assistance please. I have ADLM running on a server and have
> successfully installed A2K several times from the silent installation
image
> I have created. We have recently changed our "standard PC configuration"
> from Compaqs to Dells. The AutoCAD network installation has failed on the
> everyone of these new Dell workstations (GX110 and Precision 220). After
> running the SETUP.EXE from the server, everything progresses as normal;
i.e.
> the dialog box appears, I see the following messages:
> Installing AutoCAD...
> Setup has started in silent mode...
> Setup is checking file size requirements...
> Setup is copying files...
> Setup has completed copying files...
>
> When the "Copying shared DLLs..." message appears, the system pauses a
> moment and then the message "Error preparing to copy file" appears for a
> couple of seconds and then the dialog box dismisses. If I check the
> registry after that there is a DWORD that appears in the
> MyComputer\HKEY_LOCAL_MACHINE\Software\Autodesk\Autocad\R15.0. The Value
> name is CancelSilent and the data value is set to 0x00000000(0).
>
> I am logged in as an administrator, I have checked the permissions on the
> "c:\programfiles\common\autodesk" and they are the same as on the Compaqs,
> and I have watched the "\program files\Acad2000" folder built as the
> installation progresses. However, the "\program files\common files
Autodesk
> Shared" directory is never created. If I take an installation CD and do a
> stand-alone install, there is no problem whatsoever. AutoCAD R2000
installs
> and runs as expected.
>
> Has anyone ever seen this before? Any ideas?
> TIA
> Guy
>

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube