Hi.! Im' a student, I have the 2011 versions for 3dsmax and mudbox. Great products! My question: I'm about to have my own computer. Can I download the 2012 versions on my new computer (notebook) and still use if needed the older version (my parents desktop) Thanks to help me to figure it out!
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Student licenses are installed on main machines only. You may uninstall the license from your parent's machine and download a new copy to your new machine and re-activate it from there using the same serial number and product key. Since you have previously activated the serial number, you may need an assistance from our Registration and Activation Team. You may contact them through this link:www.autodesk.com/licensesupport
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Hi! That's fine. Can I request today another activation code, and activate my 3dsmax license a little later? My mom installed a trial on my computer, so maybe I don't have to desinstall-resinstall the software. But my mom probably entered her name, not mine. Does it make a difference? Can I put my serial number-activation code on this trial? Thanks to let me know. I don't want to do anything wrong. When I can get it work on my new computer, I will desinstall on my parent's computer. I absolutely need 3dsmax at this moment!
You may convert your trial version by following the steps below. You shall be able to activate by going through the process.
The conversion process
1)Open your trial software.
2)In the pop-up screen that appears, enter your serial number and product key at the bottom of the screen.
3)Click “Activate” in the lower right hand corner.
5)Select “Get an Activation Code” and then click “Next”.
6)If you do not already have an Autodesk User ID and password click “Create User ID Now”. Otherwise:
a. Enter your Autodesk User ID and password into the appropriate fields.
b. Click “Login”.
c. Select your account
d. Skip to Step 11.
7)Create a User ID, complete all fields and click “Next”.Note: Your User ID is something that you create. It does not come from the purchase confirmation email.
8)Confirm that the user information you entered is correct. Note: Ensure to save your 9)User ID to expedite the activation of other products in the future.
11)Choose your account and click “Next”.
When you see the Registration–Activation Confirmation screen, you have successfully converted your trial to a commercial license.
Click Finish and begin using your software.
Note: Remember to save the activation code. You will need it in the event you need to reinstall your software at a later date.
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Have a nice day!
Hi! Thanks very much for your support. It explains exactly what I have to do.! Great! I will convert my trial in few days! Question answered! Thanks again!
Well. I'm a little bit confused. I tried to convert the trial, but I don't have any product key. I have the serial number, from an email received when I installed the 2011 version, I have an activation code (probably invalid for this version) but no product key. Once more, I need your support, please!!! Where can I find a product key??? Thanks to help me to figure it out!
When you log-in to your student account, go to "My Software" and you shall see the software you have downloaded to together with Serial number and Product key.
Hi! The product key isn't valid. I had the 2011 version, now I want to activated the 2012 version, probably I need another product key, since it's not exactly the same software??? I entered the exact same info I found in "my software"