Installation & Licensing

Installation & Licensing

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Contributor
AlexeGH
Posts: 14
Registered: ‎03-02-2012
Message 1 of 18 (410 Views)
Accepted Solution

question about student license and 3dsmax-mudbux versions

410 Views, 17 Replies
03-02-2012 06:04 PM

Hi.! Im' a student, I have the 2011 versions for 3dsmax and mudbox. Great products!  My question:  I'm about to have my own computer. Can I download the 2012 versions on my new computer (notebook) and still use if needed the older version (my parents desktop)  Thanks to help me to figure it out!

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 2 of 18 (399 Views)

Re: question about student license and 3dsmax-mudbux versions

03-04-2012 03:40 PM in reply to: AlexeGH

Hi AlexeGH:

 

Student licenses are installed on main machines only. You may uninstall the license from your parent's machine and download a new copy to your new machine and re-activate it from there using the same serial number and product key. Since you have previously activated the serial number, you may need an assistance from our Registration and Activation Team. You may contact them through this link:www.autodesk.com/licensesupport


If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!

 

Best Regards,



Arlin Bibat
Contributor
AlexeGH
Posts: 14
Registered: ‎03-02-2012
Message 3 of 18 (385 Views)

Re: question about student license and 3dsmax-mudbux versions

03-05-2012 04:12 PM in reply to: AlexeGH

Hi! That's fine. Can I request today another activation code,  and activate my 3dsmax  license a little later?  My mom installed a trial on my computer,  so maybe I don't have to desinstall-resinstall the software.   But my mom probably entered her name, not mine. Does it make a difference? Can I put my serial number-activation code on this trial?  Thanks to let me know. I don't want to do anything wrong. When I can get it work on my new computer, I will desinstall on my parent's computer. I absolutely need 3dsmax at this moment!

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 4 of 18 (378 Views)

Re: question about student license and 3dsmax-mudbux versions

03-05-2012 05:45 PM in reply to: AlexeGH

Hi AlexeGH:

 

You may convert your trial version by following the steps below. You shall be able to activate by going through the process.

 

The conversion process

1)Open your trial software.
2)In the pop-up screen that appears, enter your serial number and product key at the bottom of the screen.
3)Click “Activate” in the lower right hand corner.
4)Read and Accept the privacy policy and continue
5)Select “Get an Activation Code” and then click “Next”.
6)If you do not already have an Autodesk User ID and password click “Create User ID Now”. Otherwise:
a. Enter your Autodesk User ID and password into the appropriate fields.
b. Click “Login”.
c. Select your account
d. Skip to Step 11.
7)Create a User ID, complete all fields and click “Next”.Note: Your User ID is something that you create. It does not come from the purchase confirmation email.
8)Confirm that the user information you entered is correct. Note: Ensure to save your 9)User ID to expedite the activation of other products in the future.
10)Click “Next”.
11)Choose your account and click “Next”.

When you see the Registration–Activation Confirmation screen, you have successfully converted your trial to a commercial license.
Click Finish and begin using your software.
Note: Remember to save the activation code. You will need it in the event you need to reinstall your software at a later date.

 

 

** If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!

 

Have a nice day!

 



Arlin Bibat
Contributor
AlexeGH
Posts: 14
Registered: ‎03-02-2012
Message 5 of 18 (373 Views)

Re: question about student license and 3dsmax-mudbux versions

03-06-2012 10:22 AM in reply to: arlinpega.bibat

Hi! Thanks very much for your support. It explains exactly what I have to do.! Great! I will convert my trial in few days!  Question answered! Thanks again!:smileytongue:

Contributor
AlexeGH
Posts: 14
Registered: ‎03-02-2012
Message 6 of 18 (357 Views)

Re: question about student license and 3dsmax-mudbux versions

03-13-2012 06:06 PM in reply to: arlinpega.bibat

Well. I'm a little bit confused. I tried to convert the trial, but I don't have any product key. I have the serial number, from an email received when I installed the 2011 version, I have an activation code  (probably invalid for this version) but no product key. Once more, I need your support, please!!! Where can I find a product key??? Thanks to help me to figure it out!

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 7 of 18 (355 Views)

Re: question about student license and 3dsmax-mudbux versions

03-13-2012 06:16 PM in reply to: AlexeGH

Hi AlexeGH:

 

When you log-in to your student account, go to "My Software" and you shall see the software you have downloaded to together with Serial number and Product key.

Product Key.jpg 

Thanks,

 





Arlin Bibat
Contributor
AlexeGH
Posts: 14
Registered: ‎03-02-2012
Message 8 of 18 (353 Views)

Re: question about student license and 3dsmax-mudbux versions

03-13-2012 06:23 PM in reply to: arlinpega.bibat

Hi! thanks for the quick answer. I will have a look, right now and will let you know if it's OK. Thanks again!

Contributor
AlexeGH
Posts: 14
Registered: ‎03-02-2012
Message 9 of 18 (351 Views)

Re: question about student license and 3dsmax-mudbux versions

03-13-2012 06:31 PM in reply to: AlexeGH

Hi! The product key isn't valid. I had the 2011 version, now I want to activated the 2012 version, probably I need another product key, since it's not exactly the same software???  I entered the exact same info I found in "my software"

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 10 of 18 (340 Views)

Re: question about student license and 3dsmax-mudbux versions

03-13-2012 09:49 PM in reply to: AlexeGH

Hi AlexeGH:

 

The product key for 2012 version is 128D1. Have you registered it?

 

Thanks,




Arlin Bibat
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