Installation & Licensing

Reply
Distinguished Contributor
rgruychev
Posts: 227
Registered: ‎11-24-2005
Message 1 of 4 (458 Views)

problem network license error [-96.491.0]

458 Views, 3 Replies
01-18-2013 05:28 AM

problem connection network license error [-96.491.0]

server is virtual machine hyper

*Expert Elite*
DarrenP
Posts: 7,159
Registered: ‎09-13-2007
Message 2 of 4 (453 Views)

Re: problem network license error [-96.491.0]

01-18-2013 05:55 AM in reply to: rgruychev

-96 License server machine is down or not responding.
See the system administrator about starting the server,
or make sure that you're referring to the right host

*Expert Elite*
DarrenP
Posts: 7,159
Registered: ‎09-13-2007
Message 3 of 4 (448 Views)

Re: problem network license error [-96.491.0]

01-18-2013 06:19 AM in reply to: DarrenP

can you ping the license server by computer name?

Product Support
dembkod
Posts: 503
Registered: ‎05-26-2010
Message 4 of 4 (439 Views)

Re: problem network license error [-96.491.0]

01-18-2013 11:38 AM in reply to: DarrenP

rgruychev ,

 

It looks like the license manager is either not running on your machine, or you are possibly experiencing firewall blockage. I would open LMTOOLS and perform a “Status Enquiry” to ensure your services are both running and you have license available. If you do, drop your firewall and see if it helps.

If you have seats, drop the firewall, and still cannot pull a seat, you need to make sure your machines are looking to the correct server for a seat. You can force a direction with a license variable.

1.)           Right-click the My Computer icon.

2.)           Click the Advanced tab.

3.)           Click "Environment Variables".

4.)           Under the System Variables window, click "New".

5.)           In the Variable name field enter ADSKFLEX_LICENSE_FILE

6.)           In the Variable value field enter @YOUR_SERVER_IP_ADDRESS

7.)           Click "Okay".

 

Thank you for taking part in our community!

 

David Dembkoski

ADSK_logo_S_black_web.png

Product Support Specialist

Autodesk Product Support



David Dembkoski

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube