problem: adlmPITValidatekey was not found

[yangkai119]

When I was installing the sketchbook designer 2013 it said problem adlmPITValidatekey was not found. What can I do?

[brad_hurley]

Welcome to the Community!

During the installation process for sketchbook designer 2013 you are experiencing a problem/error  adlmPITValidatekey was not found.  Please try the following solutions:

-          Disable your anti-virus software from running during the install.

-          Make sure you have administrator rights.

-          Make sure you meet all system requirements. http://images.autodesk.com/apac_grtrchina_main/files/sketchbook_designer_2013_system_requirements_en...

-          Disable any third party utility from running during the install.

-          Try performing another clean install. See Article

 How to remove all Autodesk products from a Windows system

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Thank you for contacting Autodesk Product Support.