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permanent license for Simulation but program says time limited

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Message 1 of 4
jenkinsja55
556 Views, 3 Replies

permanent license for Simulation but program says time limited

I have a permanent stand alone  license for the full 2013 Product design suite, Inventor Publisher and Simulation Mechanical.  Everything installed correctly on my Windows 7 system and is working as expected - except that the Simulation Mechanical product says (Time Limited) at the top of the screen.  How do I get the license to properly activate to remove the time limitation?

3 REPLIES 3
Message 2 of 4
philip.s
in reply to: jenkinsja55

Hello Jeff,

 

You should have the option to either activate or try (continue in trial mode) when you start Simulation Mechanical. Is that not the case?

Message 3 of 4
jenkinsja55
in reply to: philip.s

When I installed Simulation for the first time I entered the serial numbre and product key from my CD package.  Yet it still says time limited on the top of the window when I am using Simulation.

Message 4 of 4
philip.s
in reply to: jenkinsja55

Does the program start up normally or does it prompt you to activate or try? Once opened, do you see any licensing information in the Help -> About section?

 

Can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number + a screen shot displaying the "time limited message".

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