Installation & Licensing

[#1]

In regards to my 'Case' It says that I already have the maximum number of activations.

However, I had it activated on my one computer, but the computer crashed and had to be sent away to get fixed. Now that I have my computer back I have no Autodesk Maya. I need everything that I had on it before It crashed, but "You have already activated your product on the maximum number of computers permitted by your license."

I just need a reactivation of my licence. Cancel all the old ones you think i have.

[#2 · Accepted solution]

Hi simslayer,

We would need to manually re-activate your License. Please Private Message me your Serial Number and Request Code.

The request code is a series of random digits and letters which will appear on your screen when you begin the activation process. If you are activating the software for the first time, you will have two options: <Run> or <Activate>, please click on <Activate> and you will be able to view the Request Code and enter your serial number and product key.

Otherwise please take the following steps:

1) From the pull down menu <Help> and click <About>.

2) Click on <Product Information> button at the top right hand corner.

3) Click on <Activate> button.

4) On this page, you will be able to view Product Serial Number and Request Code

[#3]

I have the same problem where my computer crashed (thrid time this year), had to be wiped and all software re-installed but I can't activate my autocad license because it says it has exceeded the ammount of activations. How can I resolve this so I can access my software?

[#4]

Hi sarahorigin3, 

Can you please send me your serial number via private message here on the forums (click on my screen name camilo.lemos and then on Send this User a Private Message)?

I'll be happy to help you with that issue