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    Contributor
    raumpunkt
    Posts: 22
    Registered: ‎12-20-2010

    license transfer utility for mac does not work

    800 Views, 14 Replies
    10-28-2011 01:02 AM

    LTU does not work with Autocad 2012 for Mac (OSX Lion). It is not possible to export license.

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    Product Support
    Posts: 120
    Registered: ‎09-08-2008

    Re: license transfer utility for mac does not work

    10-28-2011 07:43 AM in reply to: raumpunkt

    Hi raumpunkt;

     

       Do you receive any error messages when you try to export the license?


    dwayne



    Dwayne Poot
    Support Specialist
    Product Support
    Autodesk, Inc.


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    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: license transfer utility for mac does not work

    10-28-2011 01:21 PM in reply to: raumpunkt

    If you are making a permanent change, simply reactivate your software.  It's less time consuming than figuring out why the problematic LTU never works. 

     

    Please call Autodesk Product Registration and Authorization:

    http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

    1-800-551-1490

    Travis Nave
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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: license transfer utility for mac does not work

    10-28-2011 01:50 PM in reply to: TravisNave
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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: license transfer utility for mac does not work

    10-28-2011 01:51 PM in reply to: DarrenP

    its easier to do what travis said

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    Contributor
    raumpunkt
    Posts: 22
    Registered: ‎12-20-2010

    Re: license transfer utility for mac does not work

    10-30-2011 11:29 AM in reply to: raumpunkt

    no error message. After pressing "export" message is "please wait while exporting"... -and then "export sucess" - but license was not exported.

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: license transfer utility for mac does not work

    10-31-2011 02:48 AM in reply to: raumpunkt

    This is a known Issue with MacOSX Lion and Autocad for Mac 2012. We are working on a fix to this issue.

    Until the fix is released, please activate the license on the second machine using any of the method mentined here

    http://usa.autodesk.com/adsk/servlet/item?linkID=9241177&id=5584421&siteID=123112

     

     

     

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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    New Member
    sunithaya
    Posts: 1
    Registered: ‎04-04-2011

    Re: license transfer utility for mac does not work

    02-21-2012 01:23 PM in reply to: hashim.mundol

    I have MacOSX Leopard (10.6.8) but the same problem occurs with Maya 2012.  I need to switch between my laptop and my more capable desktop (and back) almost daily As a teacher I use the laptop in class but the desktop in my office. So calling Autodesk to activate on an almost daily basis is problematic at best. Thanks for any help

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    Community Manager
    philip.s
    Posts: 1,449
    Registered: ‎09-27-2011

    Re: license transfer utility for mac does not work

    02-21-2012 02:43 PM in reply to: sunithaya

    Hi Sunithaya,

     

    Per the Autodesk Product Activation FAQ, para 5, you are entitled to 2 activations per license (desktop + laptop) as long as the software is used by the same person and both copies not at the same time.



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    Member
    kevinwkoch
    Posts: 4
    Registered: ‎04-23-2011

    Re: license transfer utility for mac does not work

    01-01-2013 01:41 PM in reply to: raumpunkt

    I'm finding that the LTU doesn't work for mac with Maya 2012. It looks like this has been a known issue for quite some time. Is it really so difficult to solve. This is extraordinarily frustrating, especially since I need to do this on a holiday when there is zero phone support and my online class begins tomorrow.

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