license service simply ignoring Architecture package 65300ARCHDESK_F!!

[stefan.ebner]

Hi!

We´re running flexlm-servers with many Autodesk-features served (lmgrd v11.4.100.0, adskflex 2007-03-10). Until now, everything worked fine with some packages and some simple features combined in one license file.

Today, we tried to replace the feature 55800ARCHDESK_2008_0F for Architectural Desktop 2008 with the package 65300ARCHDESK_F with Architecture 2006 to 2009 included.

But whatever we try, our license servers simply ignore the new package 65300ARCHDESK_F !

When we use our existing license file with the feature 55800ARCHDESK_2008 interchanged with 65300ARCHDESK_F, the license isn´t listed within the list of licensed features:
17:34:55 (adskflex) 64500INVBUN_F (consisting of: 55000INVBUN_2008_0F
17:34:55 (adskflex) 51300INVBUN_11_0F 59300INVBUN_2009_0F 48900INVBUN_10_0F)
17:34:55 (adskflex) 41100ACD_2002_0F
(...)
(-> NO ARCHITECTURE !!!)

When we run the service with only the new package and no other features included in the license file, debug.log says:
17:32:25 (adskflex) No features to serve, exiting
17:32:25 (adskflex) EXITING DUE TO SIGNAL 27 Exit reason 4

Can anybody help us out?
Thank You!
Stefan

[TravisNave]

There must have been some sort of copy/paste error, or perhaps something else screwed up with your license file. Try regenerating it or running it by itself to see if anything comes up.

[stefan.ebner]

Hi!

Thanks for your reply.
We already tried to run the 65300ARCHDESK_F license file by itself, in this case flexlm doesn´t even recognize that there is a license file (!?):

17:32:25 (adskflex) No features to serve, exiting
17:32:25 (adskflex) EXITING DUE TO SIGNAL 27 Exit reason 4
17:32:25 (lmgrd) adskflex exited with status 27 (No features to serve)
17:32:25 (lmgrd) adskflex daemon found no features. Please correct
17:32:25 (lmgrd) license file and re-start daemons.
17:32:25 (lmgrd)
17:32:25 (lmgrd) This may be due to the fact that you are using
17:32:25 (lmgrd) a different license file from the one you expect.
17:32:25 (lmgrd) Check to make sure that:
17:32:25 (lmgrd) C:\flexlm\Autodesk\license.lic
17:32:25 (lmgrd) is the license file you want to use.)

Flexlm just seems to ignore the entry for feature 65300ARCHDESK_F and if there is no other than the 65300ARCHDESK_F-entry, the whole license file...
:-/

[TravisNave]

Yeah, in that case I would have the license file regenerated. There is clearly a problem with it.

[Anonymous]

What is the solution for this issue?

I am also facing similar issue for Autodesk floating licenses. 

[Mark.Lancaster]

@Anonymous

Welcome to the community....

This posting is 8 years old..   You need to provide more details..  What product/version and what is your exact issue.  Things have changed in 8 years.  

[TravisNave]

I agree. Start a new thread and post your own images and log files. We'll get to the bottom of your problem.

[Anonymous]

Thank you for quick response.

Issue is solved now.

We have requested to generate new license file based on Mac address instead of VMware ID. So it worked!