Installation & Licensing

New Member
Posts: 2
Registered: ‎11-15-2013
Message 1 of 3 (62 Views)

je ne peux pas activer max

62 Views, 2 Replies
11-15-2013 07:24 AM

voici le message afficher avant d 'arriver a la page activation .


Merci de votre aide.



Product Support
Posts: 1,350
Registered: ‎06-18-2008
Message 2 of 3 (49 Views)

Re: je ne peux pas activer max

11-15-2013 09:07 AM in reply to: studio

You are missing some files.  Can you uninstall 3DS Max and re-install it using a browser download?  It is noted in step 3 (via Virtual Agent) here:

David Lau
New Member
Posts: 2
Registered: ‎11-15-2013
Message 3 of 3 (45 Views)

Re: je ne peux pas activer max

11-15-2013 09:12 AM in reply to: david.lau

already  uninstaled,

but  same probleme.


you can check with steven ( chat online )

"Steven: est-ce que vous pouvez déinsaller complètement le produit depuis votre machine? pour ensuite le réinstaller en utilisant le lien ci-dessous:



my dossier : 08966834


please help.


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