Installation & Licensing

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Member
kykoh2
Posts: 4
Registered: ‎08-20-2013
Message 1 of 9 (1,796 Views)

inventor installation failure

1796 Views, 8 Replies
08-25-2013 10:59 AM

Hi, I can't seemed to be able to install Autodesk Inventor Professional 2014 successfully and i would like to find out what's the problem.

 

2013/8/26:01:18:43 Koh Ka Ying KOHKAYING-PC Path_Length: 182 2013/8/26:01:18:43 Koh Ka Ying KOHKAYING-PC Current Directory C:\Users\KOHKAY~1\AppData\Local\Temp\_AI78F8.tmp 2013/8/26:01:18:43 Koh Ka Ying KOHKAYING-PC Launch 2013/8/26:01:19:20 Koh Ka Ying KOHKAYING-PC Download Play SETUP_CONFIG http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:20:32 Koh Ka Ying KOHKAYING-PC Download Complete SETUP_CONFIG http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:20:32 Koh Ka Ying KOHKAYING-PC Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\KOHKAY~1\AppData\Local\Temp\_AI78F8.tmp\Setup\InventorUI.dll 2013/8/26:01:20:32 Koh Ka Ying KOHKAYING-PC Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink= 2013/8/26:01:20:33 Koh Ka Ying KOHKAYING-PC PageOpen LaunchDialog   2013/8/26:01:25:59 Koh Ka Ying KOHKAYING-PC Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 2013/8/26:01:25:59 Koh Ka Ying KOHKAYING-PC Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 2013/8/26:01:26:00 Koh Ka Ying KOHKAYING-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message: 2013/8/26:01:26:32 Koh Ka Ying KOHKAYING-PC PageOpen LicenseDialog   2013/8/26:01:26:32 Koh Ka Ying KOHKAYING-PC PageOpen ProductInfoDialog   2013/8/26:01:26:32 Koh Ka Ying KOHKAYING-PC PageOpen InventorFlavorSelectionDialog   2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==DefaultLanguage: en-us    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==InstallName: INVENTOR    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==ProductName: Autodesk Inventor 2014    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==DisplayName: Autodesk® Inventor® 2014    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==DeploymentName:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==SetupTitle: Autodesk Inventor 2014    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==ConfigTransform:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==ExeParams:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==ProductCode: {7F4DD591-1864-0001-0000-7107D70F3DB4}    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==SupportLink:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==InfotainmentLink:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==MsiFileName: inventor.msi    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==AdminImageConfigName: Imgx64    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==AdminImageRoot:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==GetBaseDeploymentName:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==DeploymentLocation:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==DocumentLink: http://autodesk.com/wikihelp-inventor-install-2014-enu    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==InstallDeploymentShortcut:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==ModifyDeploymentShortcut:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==SetupLockType: 2    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==SetupNetworkType:  1    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==SystemLocale: 18441    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==EvalMsiFilePath: C:\Users\KOHKAY~1\AppData\Local\Temp\_AI78F8.tmp\SetupRes\eval.msi    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==EulaPath: C:\Autodesk\WI\Autodesk Inventor 2014\EULA    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==InstallLogPath: C:\Users\KOHKAY~1\AppData\Local\Temp\Inventor2014Install.log    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==ConfigFile: C:\Users\KOHKAY~1\AppData\Local\Temp\_AI78F8.tmp\Setup.ini    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==SetupPath: C:\Users\KOHKAY~1\AppData\Local\Temp\_AI78F8.tmp\    2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==NetworkLogPath:     2013/8/26:01:26:33 Koh Ka Ying KOHKAYING-PC Inventorui==SourceRoot: C:\Autodesk\WI\Autodesk Inventor 2014    2013/8/26:01:26:45 Koh Ka Ying KOHKAYING-PC Inventorui== Parameter: Page2 Action: SetMsiProperty Item: PRODUCTEDITION Value:INVPROSA 2013/8/26:01:26:45 Koh Ka Ying KOHKAYING-PC PageOpen ProductSelectionDialog2   2013/8/26:01:26:52 Koh Ka Ying KOHKAYING-PC PageOpen FullProgressDialog   2013/8/26:01:26:53 Koh Ka Ying KOHKAYING-PC Download Play DOTNET45 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:28:45 Koh Ka Ying KOHKAYING-PC Download Complete DOTNET45 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:28:45 Koh Ka Ying KOHKAYING-PC Installing .NET Framework Runtime 4.5: "C:\Autodesk\WI\Autodesk Inventor 2014\3rdParty\NET\45\wcu\dotNetFramework\dotNetFx45_Full_x86_x64.exe" /q /norestart 2013/8/26:01:31:36 Koh Ka Ying KOHKAYING-PC Install .NET Framework Runtime 4.5 Succeeded  2013/8/26:01:31:36 Koh Ka Ying KOHKAYING-PC Download Play VCREDIST2005SP1ATLX86 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:31:38 Koh Ka Ying KOHKAYING-PC Download Complete VCREDIST2005SP1ATLX86 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:31:38 Koh Ka Ying KOHKAYING-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\WI\Autodesk Inventor 2014\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\KOHKAY~1\AppData\Local\Temp\vcredist_x86_2005.log"" " 2013/8/26:01:31:47 Koh Ka Ying KOHKAYING-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Succeeded  2013/8/26:01:31:47 Koh Ka Ying KOHKAYING-PC Download Play VCREDIST2008SP1X64_6161 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:31:50 Koh Ka Ying KOHKAYING-PC Download Complete VCREDIST2008SP1X64_6161 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:31:50 Koh Ka Ying KOHKAYING-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64) 9.0.30729.6161: "C:\Autodesk\WI\Autodesk Inventor 2014\3rdParty\x64\VCRedist\2008SP1.6161\vcredist_x64.exe" /q 2013/8/26:01:32:00 Koh Ka Ying KOHKAYING-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) 9.0.30729.6161 Succeeded  2013/8/26:01:32:00 Koh Ka Ying KOHKAYING-PC Download Play VCREDIST2008SP1X86_6161 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:32:03 Koh Ka Ying KOHKAYING-PC Download Complete VCREDIST2008SP1X86_6161 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:32:03 Koh Ka Ying KOHKAYING-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161: "C:\Autodesk\WI\Autodesk Inventor 2014\3rdParty\x86\VCRedist\2008SP1.6161\vcredist_x86.exe" /q 2013/8/26:01:32:16 Koh Ka Ying KOHKAYING-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161 Succeeded  2013/8/26:01:32:16 Koh Ka Ying KOHKAYING-PC Download Play VCREDIST2010SP1X64 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:32:19 Koh Ka Ying KOHKAYING-PC Download Complete VCREDIST2010SP1X64 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:32:19 Koh Ka Ying KOHKAYING-PC Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk Inventor 2014\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe" /q /norestart /log C:\Users\KOHKAY~1\AppData\Local\Temp\vcredist_x64_2010sp1.log 2013/8/26:01:32:26 Koh Ka Ying KOHKAYING-PC Install Microsoft Visual C++ 2010 SP1 Redistributable (x64) Succeeded  2013/8/26:01:32:26 Koh Ka Ying KOHKAYING-PC Download Play VCREDIST2010SP1X86 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:32:30 Koh Ka Ying KOHKAYING-PC Download Complete VCREDIST2010SP1X86 http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:32:30 Koh Ka Ying KOHKAYING-PC Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): "C:\Autodesk\WI\Autodesk Inventor 2014\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe" /q /norestart /log C:\Users\KOHKAY~1\AppData\Local\Temp\vcredist_x86_2010sp1.log 2013/8/26:01:32:37 Koh Ka Ying KOHKAYING-PC Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Succeeded  2013/8/26:01:32:37 Koh Ka Ying KOHKAYING-PC Download Play CM http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:34:27 Koh Ka Ying KOHKAYING-PC Download Complete CM http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:34:27 Koh Ka Ying KOHKAYING-PC Installing Autodesk Material Library 2014:   ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Inventor 2014" SETUP_PACKAGECODE={8CB42675-1800-4FA1-AA77-40FCDFF783AF} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161,;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Inventor 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/8/26:01:35:05 Koh Ka Ying KOHKAYING-PC Install Autodesk Material Library 2014 Succeeded  2013/8/26:01:35:06 Koh Ka Ying KOHKAYING-PC Download Play CMILB http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:36:23 Koh Ka Ying KOHKAYING-PC Download Error CMILB <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now?  http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:40:46 Koh Ka Ying KOHKAYING-PC Download User Resume CMILB http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:41:17 Koh Ka Ying KOHKAYING-PC Download Error CMILB <B>Network Error, cannot download</B>Check connections and try again. Would you like to retry now?  http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:42:58 Koh Ka Ying KOHKAYING-PC Download Error CMILB <B>Connection has expired.</B>Please Install Now again from the Autodesk website.  http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:42:58 Koh Ka Ying KOHKAYING-PC Download Error CMILB Decompressing failed http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:42:59 Koh Ka Ying KOHKAYING-PC Download Aborted CMILB http://studentsdownload.autodesk.com/SWDLDNET3/2014/INVNTOR/WI/EDU/{1F529783-B4DA-4922-AAA5-D4B48AC2... 2013/8/26:01:42:59 Koh Ka Ying KOHKAYING-PC Install Autodesk Material Library 2014 - Base Image Library Failed Download Failed, Installation aborted, Result=1603 2013/8/26:01:42:59 Koh Ka Ying KOHKAYING-PC Rollback .NET Framework Runtime 4.5 Failed Failure is ignored, Result=1619

Product Support
david.lau
Posts: 1,351
Registered: ‎06-18-2008
Message 2 of 9 (1,774 Views)

Re: inventor installation failure

08-26-2013 06:47 AM in reply to: kykoh2

Are you able to choose a browser download when installing Inventor 2014?



David Lau
Member
kykoh2
Posts: 4
Registered: ‎08-20-2013
Message 3 of 9 (1,768 Views)

Re: inventor installation failure

08-26-2013 08:42 AM in reply to: david.lau
Hi,

I managed to install inventor using the browser download option but I am not able to run the program.

An error message "Reregistration of Inventor.exe" will pop up when I try to run it again.

Thanks & Regards,
Koh
Product Support
david.lau
Posts: 1,351
Registered: ‎06-18-2008
Message 4 of 9 (1,764 Views)

Re: inventor installation failure

08-26-2013 09:12 AM in reply to: kykoh2
Member
kykoh2
Posts: 4
Registered: ‎08-20-2013
Message 5 of 9 (1,760 Views)

Re: inventor installation failure

08-26-2013 09:15 AM in reply to: david.lau

Hi,

 

I uninstalled inventor hoping to solve the problem via reinstalling it but i am not able to do so after the uninstallation.

*Expert Elite*
TravisNave
Posts: 10,049
Registered: ‎01-14-2005
Message 6 of 9 (1,738 Views)

Re: inventor installation failure

08-27-2013 07:22 AM in reply to: kykoh2

Sometimes if you hover your mouse over the red cross-out icon there, it will pop up the reason why it cannot install.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
kykoh2
Posts: 4
Registered: ‎08-20-2013
Message 7 of 9 (1,735 Views)

Re: inventor installation failure

08-27-2013 08:49 AM in reply to: TravisNave
Hi admin,

The red cross states "autodesk inventor is already installed. If you want to add the English language pack, you can install it from: C:\Autodesk..."

Will I be able to reinstall the program using the same product key if i were to restore my computer? Cos as for now, I am only unable to launch Autodesk Inventor even though I can see the icon on my desktop. The icon is still on my desktop even after I uninstalled using the "add/ remove programs" function in my control panel but it is no longer in my "programs and feature"
Product Support
david.lau
Posts: 1,351
Registered: ‎06-18-2008
Message 8 of 9 (1,734 Views)

Re: inventor installation failure

08-27-2013 08:50 AM in reply to: kykoh2

You will need to use Fix It to uninstall the program.

 

http://upandready.typepad.com/up_and_ready/2012/06/windows-the-basics-of-using-microsoft-fix-it.html



David Lau
New Member
Mosab.hu
Posts: 1
Registered: ‎04-17-2014
Message 9 of 9 (785 Views)

Re: inventor installation failure

04-20-2014 12:25 AM in reply to: kykoh2

I had the same problem last days and I couldnt find a good solution any where , even in microsoft websites they tell you to repait or to format your coputer to solve the c++ 2005 (32bit) problem so with reading the solutions I've cammed to a conclusion and an easy solution .

http://inventor2014failed.blogspot.hu/

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