inventor failure to download

[oconnelleugenema]

LAST NITE, APRIL 5, ABOUT MIDNITE, I SIGNED ON AND DOWNLOADED INVENTOR SN xxx-xxxxxxxx, PROJECT xxxxxx.  I WAS ABOUT 3 HOURS INTO IT WHEN THE  BAR CLOCKED OUT(?).   I WENT  TO THE APPROX. END OF THE BAR AND CLICKED ON IT AND THE CLOCK RESUMED WITH ABOUT 20 MINUTES LEFT TO RUN.  IT FINISHED RUNNING AND SAID IT WAS COMPLETED AND ASKED IF I WANTED TO DOWNLOAD IT.  I SAID YES AND IT ASKED IF I WANTED TO UPDATE THE FILES WHICH WERE SUBJECT TO UPDATING. I SAID YES.  THEN IT CAME UP WITH A SCREEN WHICH SAID THE FILES WERE NOT COMPLETE AND THAT I SHOULD  CLOSE ALL WINDOWS AND RESTART MY COMPUTER.  I DID AND COULD NOT FIND THE TEMP(?) FILE TO RESTART.   MY PROFILE SAID THAT INVENTOR IS DOWNLOADED BUT NOT ACTIVATED....  I CAN'T FIND IT.  I GAVE UP AT 5:OO A.M. IN FRUSTRATION.  I DON'T HAVE IT ON MY DESKTOP OR LIST OF PROGRAMS.  PLEASE HELP ME AND ALSO GIVE ME THE ACTIVATION CODE. 

GENE

Edited by
Discussion_Admin

[TravisNave]

Please do not post serial numbers or other personal information in this forum. It is an open discussion forum and not a portal for direct Autodesk support. 

I have notified the Discussion Admin to edit your contect.