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nascar198824
Posts: 1
Registered: ‎09-13-2013
Message 1 of 4 (112 Views)

instlation conncetion failure on all inventors windows 7

112 Views, 3 Replies
09-13-2013 05:56 PM

for the past 2 days i have been trying to install sutdent Autodesk Inventor Professional. i have tried 2012,2013,2014 64-bit, and 2012 32-bit (using windows 7 64 bit, meets all requirments) but every single time if i try to install now, download now (i got the DRM manager to work) and broswer download (over an hour of waiting :smileymad: )  and i awalys get a connection failure. i have heard about ports and firewall, but i cant find it now, but i have tried reinstalling and such. anybody else have ideas for me to try?

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pendean
Posts: 21,648
Registered: ‎11-06-2003
Message 2 of 4 (94 Views)

Re: instlation conncetion failure on all inventors windows 7

09-14-2013 06:06 AM in reply to: nascar198824
So all these computers are trying to download using one location's Internet connection? Explain if you are going through a server, or just a router.
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TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 3 of 4 (78 Views)

Re: instlation conncetion failure on all inventors windows 7

09-16-2013 09:10 AM in reply to: nascar198824

Try downloading your software thru Matt, the virtual assistant and see if you get the same problem.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21889745&linkID=9240617

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dembkod
Posts: 503
Registered: ‎05-26-2010
Message 4 of 4 (60 Views)

Re: instlation conncetion failure on all inventors windows 7

09-17-2013 10:35 AM in reply to: nascar198824

nascar198824,

 

Hello. There are scores of settings that could be causing grief with your particular download. Use the Virtual Agent to get a complete installer to avoid this message altogether.

 

  1. Go to http://www.autodesk.com
  2. At the bottom of the page, beneath "Help and Support" click "Customer Service"
  3. Click the "Ask" button for the "Virtual Agent"
  4. Once the Virtual Agent opens, click "Downloading and Installation"
  5. Click "Software Download links"
  6. Click "I need to redownload my product"
  7. Select the appropriate product and download

Also, do yourself a favor and if you are on a wireless network, plug in. If you have any other internet programs running or downloading, turn them off.

 

Thank you for taking part in our community!



David Dembkoski

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