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Message 1 of 4
dethom12
737 Views, 3 Replies

instillation error

after downloading and extracting the files. the setup promt appears. After clicking run it goes away. In my event log it show a side by side configuration error. What do i need to do. Below is the error message from my event log

 

#59. 

C:\Autodesk\AutoCAD_2012_English_Win_64bit\Setup\SetupUi.dll
   C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57.manifest
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3 REPLIES 3
Message 2 of 4
hashim.mundol
in reply to: dethom12

Please try to uninstall Microsoft Visual C++ 2008 Runtime and install it from here.

 

http://www.microsoft.com/download/en/details.aspx?id=5582

 

If you still get the error, please try to install the software in diagnostics mode as described here

http://usa.autodesk.com/getdoc/id=TS75218

 

---------------------------------------------------------------------------------------
If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Message 3 of 4
dethom12
in reply to: dethom12

None of this worked. stil having issues

 

Message 4 of 4
hashim.mundol
in reply to: dethom12

Please try to clean the VC++ runtime, Uninstall all the versions from the Add/remove programs and install from the MS site

32 bit and 64bit OS

 http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5638

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5555

 64-bit OS only

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=18471

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=2092

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14632

 

If this fails please reinstall .net framework also.

 

---------------------------------------------------------------------------------------
If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
For more tips & tricks: http://upandready.typepad.com



Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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