Installation & Licensing

Posts: 3
Registered: ‎08-15-2012
Message 1 of 5 (1,253 Views)

installation problem max 2013

1253 Views, 4 Replies
08-15-2012 03:10 PM

hi, i'm a student.. studying interior design..



i'm trying to install max 2013 getting a message like this :

                                        ''the library could not be installed/uninstalled. please exit all running applications and try again.''

i tried several times but it didn't work ... hope you have the solution.. thanks...

Posts: 3
Registered: ‎08-15-2012
Message 2 of 5 (1,233 Views)

Re: installation problem max 2013

08-15-2012 09:50 PM in reply to: mkula

i solved the problem.... :smileyhappy:

Posts: 20
Registered: ‎07-08-2005
Message 3 of 5 (1,200 Views)

Re: installation problem max 2013

08-17-2012 04:44 PM in reply to: mkula

We're having this same issue. What was your solution?

Patrick  Villella, LEED AP
AEC Technical Consultant
Blog: What's the Word on BIM?

Posts: 3
Registered: ‎08-15-2012
Message 4 of 5 (1,146 Views)

Re: installation problem max 2013

08-23-2012 10:19 AM in reply to: pvillella

sorry for delay..

                 here is my solution : extract the content of the .exe folder that you have downloaded before (Autodesk_3ds_Max_2013_EFGKJS_Win_32bit.exe).

               İnside this folder , follow this line ; Content / ADSKMaterials / 2013 / .. you 'll find 3 folders in ''2013'',  CM, ILB and ILM.. each one has a .msi file.

              Manually install the .msi files ( MaterialLibrary2013.msi, BaseImageLibrary2013.msi, MediumImageLibrary2013.msi).

              Then install max 2013 setup.exe. İf you take a message like this; ''there is no .msi files in this folder'' or something else, ignor this message then finish installation..  

                                   this way worked for me ..  

                                                                                         sorry for my bad english... :smileyhappy:

New Member
Posts: 1
Registered: ‎10-09-2012
Message 5 of 5 (1,026 Views)

Re: installation problem max 2013

10-09-2012 11:03 AM in reply to: mkula

I still have problems!! the message about applications open appears also when i try to install the file mediumimagelibrary.. Can you help me??

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us