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    New Member
    jm3368
    Posts: 1
    Registered: ‎08-19-2011

    installation problem. Viewports show desktop!

    502 Views, 1 Replies
    08-19-2011 11:31 AM

    Hi,

     

    Just installed 3ds Max 2010 educational version in windows 7.  When I opened it the viewports were transparent.... basically I see through them whatever I have in my desktop, folders or other programs... The attached image I think it explains it better.

     

    Any thoughts?

     

    Cheers. Jorge

     

     

    NOTE: My computer is a Lenovo T61P, core duo 2.50ghz, RAM 3gb, no idea which graphic card but Maya 2011 works perfectly.

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    Product Support
    Posts: 87
    Registered: ‎07-30-2006

    Re: installation problem. Viewports show desktop!

    08-22-2011 01:37 AM in reply to: jm3368

    Hi Jorge

    This problem normally occurs if you have the display configuration set to either OpenGL or Direct3D and your graphics card does not completely support OpenGL or Direct3D  OR you may not have updated drivers  for your graphic card.
    By default Max 2010 will use DirextX display,  You can switch MAX to openGL Windows Start >  All Programs > Autodesk> Autodesk 3ds max 2010  > Change Graphics Mode. Revert from Dirext x and  Choose Open GL and see if that works.

    Here is the link for Certified Hardware and tested drivers you can check and  Update your graphic driver to certified one  http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=14960164&linkID=9241178

    I hope this helps.

     

    ---------------------------------------------------------------------------------------
    If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!

    

     

    Cheers



    Anil Choudhary
    Product Support Specialist
    Autodesk, Inc.

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