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    New Member
    Posts: 1
    Registered: ‎01-23-2013
    Accepted Solution

    installation AutoCad 2012 for Mac failed.

    147 Views, 1 Replies
    01-23-2013 10:10 AM

    When entering in serial number and product key, I am prompted with an alert reading;

     

     

    The Serial Number or Product Key don't Match.
    Valid format for serial number is (XXX-XXXXXXXX)

     

     

    what do I need to do form here?

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    Community Manager
    philip.s
    Posts: 1,425
    Registered: ‎09-27-2011

    Re: installation AutoCad 2012 for Mac failed.

    01-23-2013 04:39 PM in reply to: mitchmaguire2012

    Hi Mitch,

     

    Can you try installing the software in trial mode and then proceed with the standard activation process upon 1st start up? Please let us know, either way if it works!



    Philip Schmelzer
    AutodeskHelp | Community Manager
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