Installation & Licensing

New Member
Posts: 1
Registered: ‎01-23-2013
Message 1 of 2 (333 Views)
Accepted Solution

installation AutoCad 2012 for Mac failed.

333 Views, 1 Replies
01-23-2013 10:10 AM

When entering in serial number and product key, I am prompted with an alert reading;



The Serial Number or Product Key don't Match.
Valid format for serial number is (XXX-XXXXXXXX)



what do I need to do form here?

Community Manager
Posts: 2,396
Registered: ‎09-27-2011
Message 2 of 2 (320 Views)

Re: installation AutoCad 2012 for Mac failed.

01-23-2013 04:39 PM in reply to: mitchmaguire2012

Hi Mitch,


Can you try installing the software in trial mode and then proceed with the standard activation process upon 1st start up? Please let us know, either way if it works!

Philip Schmelzer

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