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    New Member
    Posts: 2
    Registered: ‎09-10-2012

    incorrect serial Number autocad 2009

    1245 Views, 4 Replies
    09-10-2012 09:32 AM

    Hello, I am trying to install the version of AutoCAD 2009, I have all original box with the serial number, but when I try to activate the software tells me this wrong.

     

    I have tried every way possible and it never works.

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    *Expert Elite*
    TravisNave
    Posts: 8,228
    Registered: ‎01-14-2005

    Re: incorrect serial Number autocad 2009

    09-10-2012 09:46 AM in reply to: mrnico

    AutoCAD 2009 has been retired. If your product was upgraded, cross-graded, or under Subscription or has had its Subscription expire, then your 2009 lease is no longer valid.  You might want to check the status of this license with your Reseller. 

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    Community Manager
    philip.s
    Posts: 1,568
    Registered: ‎09-27-2011

    Re: incorrect serial Number autocad 2009

    09-10-2012 09:51 AM in reply to: mrnico

    mrnico,

     

    Please also feel free to contact our Registration and Activation group to check the validity of your license / serial number.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎09-10-2012

    Re: incorrect serial Number autocad 2009

    09-12-2012 05:18 AM in reply to: TravisNave

    my problem is that I have only 2 original software licenses without more information.
    Why is this so complicated recording software? should be simple

    I hope you can help me to install

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    Community Manager
    philip.s
    Posts: 1,568
    Registered: ‎09-27-2011

    Re: incorrect serial Number autocad 2009

    09-12-2012 11:03 AM in reply to: mrnico

    Hi mrnico,

     

    After checking the license listed in your support case, it appears that it was inactivated for legal purposes. If you feel that you are rightfully entitled to it, please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with some sort of binding ownership documentation or proof of purchase.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.