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import request failed

4 REPLIES 4
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Message 1 of 5
almaxis
Explorer
1688 Views, 4 Replies
‎07-02-2013 04:04 AM
‎07-02-2013 04:04 AM

import request failed

Dear All,

I used the License Transfer Utility to transfer my license from machine to another machine. but when using the LTU to import the license, i am getting  the attached message please check it up . 

 

Preview file
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Message 2 of 5
TravisNave
Mentor
in reply to: almaxis
‎07-02-2013 09:25 AM
‎07-02-2013 09:25 AM

It's possible that your 2013 product was upgraded to 2014 under Subscription, and then expired.  You might want to check on that. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 5
almaxis
Explorer
in reply to: TravisNave
‎07-03-2013 09:40 PM
‎07-03-2013 09:40 PM

No travis it still 2013 version in both (the 2 PCs) but when I was doing the importing, the LTU try to connect internet and it failed many times until i removed the proxy then it pass the test and then the new failed screen i attached before appeared so no username password page shown until now in-order to finalize the importing please advice.
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Message 4 of 5
TravisNave
Mentor
in reply to: almaxis
‎07-05-2013 07:37 AM
‎07-05-2013 07:37 AM

If you serial number expired, it is likely because your Subscription expired at some point.  If you were under Subscription about March/April, and are now expired, it automatically upgraded to 2014 for you. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 5 of 5
almaxis
Explorer
in reply to: almaxis
‎07-06-2013 09:32 PM
‎07-06-2013 09:32 PM

thank you travis. i will check it up and return to you soon.

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