where can i get a dvd with buidling design premium? connection times out and does not complete download. thanks in advance!
if your on subscription: How to request product media from Subscription Center
you must be sofftware coordinator or contract manager to do this
As it doesn't appear that you're attached to a subscription containing BDS / for anyone that needs media but is not on subscription, you can request a physical media shipment via the following:
Thank you for your response. I own building design premium for pc which use to be under subscription but have let the subscription lapse. Probably not the wisest of things! (I am curretly working at an office that is mac based and has autocad 2013 subscription for each of us hence my post from that account). my issue is at home the hard drive failed and needed to be replaced. Software needs to be installed but download repeatedly times out. I will request media from you link. Thanks again.
My pleasure and just out of curiosity, where were you downloading from and what download method were you using?
I went to the autodesk site, found Building Design Suite Premium 2013 and tried downloading a trial. I assumed I could plug in my serial number and key. Came up with a download software (not sure of the name) and I started download there. Goes for about 10 min then disconnects. Is there a better place to download from?
Another alternative would be to download directly from Matt, our Virtual Assistant.
Check out this AutodeskHelp blog post for more info on how to access Matt.
Start with some of our most frequented solutions to get help installing your software.