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    Active Member
    olivia.chylinska
    Posts: 7
    Registered: ‎09-13-2010

    getting the same message - autocad 2010/2011 failed installation

    623 Views, 7 Replies
    09-13-2010 05:52 AM

    i've downloaded autocad 2010 and 2011 numerous times and continue to get a "failed installation" message right after attempting to install.

     

    how do i make it successful?

     

    thank you, olivia

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    *Expert Elite*
    TravisNave
    Posts: 7,922
    Registered: ‎01-14-2005

    Re: getting the same message - autocad 2010/2011 failed installation

    09-14-2010 07:00 AM in reply to: olivia.chylinska

    What errors are listed in the install log specified?

    Travis Nave
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    Active Member
    olivia.chylinska
    Posts: 7
    Registered: ‎09-13-2010

    Re: getting the same message - autocad 2010/2011 failed installation

    09-14-2010 08:03 AM in reply to: olivia.chylinska

    i'm not sure what errors are written there... what am i looking for in the log?

     

    i have about 3 different logs showing up in the temp folder, each under similar headings of AutoCAD 2011 Setup.log, etc.

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    *Expert Elite*
    TravisNave
    Posts: 7,922
    Registered: ‎01-14-2005

    Re: getting the same message - autocad 2010/2011 failed installation

    09-14-2010 08:17 AM in reply to: olivia.chylinska

    There should be a short log file that gives a brief summary of where the installation failed.  Depending on how far the installation got, there is probably a much larger file that will have the detailed information. 

    Travis Nave
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    Active Member
    olivia.chylinska
    Posts: 7
    Registered: ‎09-13-2010

    Re: getting the same message - autocad 2010/2011 failed installation

    09-14-2010 04:06 PM in reply to: olivia.chylinska

    hi,

     

    yes i've found 2 short setup logs and the problem seems to be:

     

    Install Microsoft Visual C++ 2008 Redistributable (x86) Failed Installation aborted, Result=1603

     

    so this package has failed to install, where do i go from here? do i need to download a new redistributable package?

     

    many thanks,

    olivia

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    *Expert Elite*
    TravisNave
    Posts: 7,922
    Registered: ‎01-14-2005

    Re: getting the same message - autocad 2010/2011 failed installation

    09-15-2010 07:33 AM in reply to: olivia.chylinska

    I would start there for sure.  Try downloading the package straight from Microsoft and installing it manually.  If it errors out then, you might need to do some more work cleaning up your .NET installations. 

    Travis Nave
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    Active Member
    olivia.chylinska
    Posts: 7
    Registered: ‎09-13-2010

    Re: getting the same message - autocad 2010/2011 failed installation

    09-16-2010 02:08 AM in reply to: olivia.chylinska

    hi,

     

    i tried installing Microsoft Visual C++2008 Redistributable package from the Microsoft website but got the following error *see jpeg.

     

    olivia

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    *Expert Elite*
    TravisNave
    Posts: 7,922
    Registered: ‎01-14-2005

    Re: getting the same message - autocad 2010/2011 failed installation

    09-16-2010 08:02 AM in reply to: olivia.chylinska

    Consider using the .NET Framework cleanup tool to remove your installations of .NET and then reinstall at least .NET 3.5 SP1. 

     

     

    Travis Nave
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