• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    123
    New Member
    123
    Posts: 2
    Registered: ‎09-19-2011

    freshly installed and activated maya 2012 stops during startup

    590 Views, 2 Replies
    09-19-2011 01:32 AM

    Hello,
    i can't start my freshly installed maya 2012-x64 on my windows 7 (64bit) pc.
    i get some error-messages (see below), then the startup stops:

    // Error: Could not find attribute named "defaultRenderLayer.precompTemplate" //
    // mental ray for Maya 2012 ...
    // parsing D:/kBase/Edu-Programme/maya2012 edu/Maya2012/mentalray/include/surfaceSampler.mi
    // loading D:/kBase/Edu-Programme/maya2012 edu/Maya2012/mentalray/lib/surfaceSampler.dll
    // generating Maya nodes...
    // Error: Plug-in, "compositingInterop.mll", was not found on MAYA_PLUG_IN_PATH.
    // updateRendererUI; // Error: menu: Object 'mainRenderMenu' not found.
    // updateRendererUI;
     Hope you can help me. 

    Regards,

    Andreas

    Please use plain text.
    Product Support
    Posts: 862
    Registered: ‎06-18-2008

    Re: freshly installed and activated maya 2012 stops during startup

    09-19-2011 12:59 PM in reply to: 123

    Can you reset your Maya preferences?  Just rename the 'prefs" folder in ~Documents\maya\2012* to "prefs-old".



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

    My 5 Top Issues in the Discussion Groups

    1402 Error [Uninstall] | Faro doesn't install | adlmPITSetProductInformation Errors | Empty Tool bar in AutoCAD Mac | Win 7 Registry Limit
    Please use plain text.
    123
    New Member
    123
    Posts: 2
    Registered: ‎09-19-2011

    Re: freshly installed and activated maya 2012 stops during startup

    09-20-2011 02:55 AM in reply to: david.lau

    Thanks for your reply. I did a preferences reset (renamed the folder). But with no change. Same error-messages, and after a new program-start a new pref folder is generated.

    Please use plain text.