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    Active Member
    mariem.naimi
    Posts: 7
    Registered: ‎02-20-2012

    factory design suite 2012: utilities don't work

    124 Views, 8 Replies
    04-18-2012 04:31 AM

    hi,

    i installed factory design suite 2012 on my laptop, but the problem is that in AutoCAD Architecture i don't get the assets browser, the "factory" ribbon exists but the buttons don't work.

    here is a screen shot of what i am trying to describe.

     

    autocad_2012.JPG

    even when i click on palettes, nothing happend.

     

    hope someone have an explanation and can help me.

    thanx a lot.

     

     

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    Active Member
    mariem.naimi
    Posts: 7
    Registered: ‎02-20-2012

    Re: factory design suite 2012: utilities don't work

    05-02-2012 02:05 AM in reply to: mariem.naimi

    euuuhhh.. does someone have an answer !!!

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    Product Support
    Posts: 46
    Registered: ‎11-23-2006

    Re: factory design suite 2012: utilities don't work

    05-02-2012 02:20 AM in reply to: mariem.naimi

    Hi,

     

    try reloading the CUI file:

     

    Input "cuiload", unload FactApplicatoin.cuix, then reload it.

    Does this work?



    Holger Klöcker
    Support Specialist
    Product Support
    Autodesk, Inc.
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    Active Member
    mariem.naimi
    Posts: 7
    Registered: ‎02-20-2012

    Re: factory design suite 2012: utilities don't work

    05-02-2012 02:25 AM in reply to: Holger.Kloecker

    hi,

    Thanks for your answer, but this doesn't work. :smileysad:

     

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    Product Support
    Posts: 46
    Registered: ‎11-23-2006

    Re: factory design suite 2012: utilities don't work

    05-02-2012 02:33 AM in reply to: mariem.naimi

    Is anything being displayed on the command line when hitting the buttons?



    Holger Klöcker
    Support Specialist
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Active Member
    mariem.naimi
    Posts: 7
    Registered: ‎02-20-2012

    Re: factory design suite 2012: utilities don't work

    05-02-2012 02:38 AM in reply to: Holger.Kloecker

    no nothing is displayed on the command line...

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    Product Support
    Posts: 46
    Registered: ‎11-23-2006

    Re: factory design suite 2012: utilities don't work

    05-02-2012 03:10 AM in reply to: mariem.naimi

    OK, what happens if you invoke _FACT_ASSETBROWSER on the command line?

    This sould display the Asset Browser - same as if you would hit the Palettes button.



    Holger Klöcker
    Support Specialist
    Product Support
    Autodesk, Inc.
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    Active Member
    mariem.naimi
    Posts: 7
    Registered: ‎02-20-2012

    Re: factory design suite 2012: utilities don't work

    05-02-2012 04:02 AM in reply to: Holger.Kloecker

    it says that it is an Unknown command..

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    Product Support
    Posts: 190
    Registered: ‎05-27-2010

    Re: factory design suite 2012: utilities don't work

    05-03-2012 05:47 AM in reply to: mariem.naimi

    Hi,

     

    Could you try to go in Control panel / Program and repair Autodesk factory design Suite utilities for Autocad 2012.

     

    You can also try Add/ Remove features.

     

    Please ensure that UAC is off, antivirus also and that you are a local admin. This should help.

    Pierre Masson Product Support Specialist PS MFG EMEA Autodesk, Inc.
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