Hi,
I'm a student and I am having trouble installing autocad 2013. In particular, I am unsure how to resolve the repeating failure of directx runtime during installation. Also, during installation an error box appears detailing the failure of FNP_Act_Installer.dll 3: 5. I have tried multiple sollutions listed online for both the issues above to no resolve. I have also, among other things, tried installation during diagnostic mode on my computer. I am operating on Windows 7 Home Edition, 32-bit. Please help. Attached is the most current setup log.
Hello. If you look at the log file in your temp directory- open it and search on the word “failed”.
You may see this connected to particular prerequisites. If you see this, I would target those programs and uninstall them before I ran my next installation.
Also, run the MSFixit utility to try and uninstall. Also turn off your Antivirus and login as an admin before you install.
http://support.microsoft.com/mats/Program_Install_and_Uninstall\
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OK. I've looked through the install log in the temp folder and found that the only instance of "failed" during the installation occurs when the program attempts to load the "FNP_ACT_InstallerCA.dll 3: 5" file. I have also turned off all ant-virus software and run the install as an administrator. What should I do to overcome this particular installation error?
Hi,
Here is a technical article with the most common 1603 error
http://usa.autodesk.com/getdoc/id=TS22132908
You might having a look.
Keep in mind when installing your Autodesk product to turn off UAC
http://support.microsoft.com/kb/975787
and disable your antivirus, check the processes with your task manager to be sure it's really disabled.
Thank you for taking part in our community!
Frederic