Installation & Licensing

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Contributor
paresh6203
Posts: 13
Registered: ‎11-09-2012
Message 11 of 23 (656 Views)

Re: error-1722 while installing revit structure 2013

11-09-2012 09:52 PM in reply to: DannyHubbard

hello danny...my problem is...

i am trying to install revit structure...installation stopeed by error 1722...then i have renamed that file u mensioned...then i again trying to install revit....but installation window shows that it is alreaday installed.

i have tried to uninstall it from control paned...but i cant....then i complete uninstalled it by microsoft fix it programe....so the problem is ..if i complete uninstall it...then there is no file or folder of revit structure in autodesk shared folder...so i thing there is no meaning of renaming that file and installing again......sorry for my bad english :smileyvery-happy:...m very confused..pls reply..thanks danny

Contributor
paresh6203
Posts: 13
Registered: ‎11-09-2012
Message 12 of 23 (635 Views)

Re: error-1722 while installing revit structure 2013

11-10-2012 09:42 AM in reply to: paresh6203

please help someone :smileysad:

Contributor
paresh6203
Posts: 13
Registered: ‎11-09-2012
Message 13 of 23 (626 Views)

Re: error-1722 while installing revit structure 2013

11-10-2012 10:44 PM in reply to: paresh6203

"error 1722. there is a problem with this windows installer package a program run as a part of the satup did not finish as expected. contact your supprot personal or package vendor."  :smileysad:

 

Employee
DannyHubbard
Posts: 251
Registered: ‎05-17-2007
Message 14 of 23 (607 Views)

Re: error-1722 while installing revit structure 2013

11-12-2012 05:04 AM in reply to: paresh6203

So after the uninstall using the Microsoft Fix It utility did you verify that the folder "C:\Program Files\Common Files\Autodesk Shared\Structural\COM\2013\DBAccess" didn't exist before trying to install Revit again?

The uninstall won't remove everything, especially things in the Autodesk Shared folders.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Contributor
paresh6203
Posts: 13
Registered: ‎11-09-2012
Message 15 of 23 (602 Views)

Re: error-1722 while installing revit structure 2013

11-12-2012 09:40 AM in reply to: paresh6203

yes danny..i have verified that microsoft fix it utility will remove that folder too .

Contributor
paresh6203
Posts: 13
Registered: ‎11-09-2012
Message 16 of 23 (583 Views)

Re: error-1722 while installing revit structure 2013

11-13-2012 06:49 AM in reply to: paresh6203

someone also have the same prob.  here is the link...

http://forums.autodesk.com/t5/Installation-Licensing/revit-2013-erro-1722-erro-1603-e-1619/td-p/3555...    

i dont know him problem has been solved or not...because i cant understand that language.. :smileysad:

        

 

Employee
DannyHubbard
Posts: 251
Registered: ‎05-17-2007
Message 17 of 23 (579 Views)

Re: error-1722 while installing revit structure 2013

11-13-2012 12:30 PM in reply to: paresh6203

When installing Revit now are you still getting the 1722 error?

If you look through the Revit Install log in your temp folder is it still the same error as before?

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Contributor
paresh6203
Posts: 13
Registered: ‎11-09-2012
Message 18 of 23 (571 Views)

Re: error-1722 while installing revit structure 2013

11-14-2012 04:08 AM in reply to: DannyHubbard

yes danny .. i m getting same error...installtion starts ...takes time for small window ( installing revit content ) then suddnly error comes 1722.

i dont understand about logs...so here i m attaching my new log file

Employee
DannyHubbard
Posts: 251
Registered: ‎05-17-2007
Message 19 of 23 (566 Views)

Re: error-1722 while installing revit structure 2013

11-14-2012 05:09 AM in reply to: paresh6203

The error message is the same as before. Like I mentioned previously in Windows explorer navigate to "C:\Program Files\Common Files\Autodesk Shared\Structural\COM\2013" and rename the DBAccess folder, add a 1 to the end of the folder name or something. Then rerun the Setup for Revit.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Contributor
paresh6203
Posts: 13
Registered: ‎11-09-2012
Message 20 of 23 (561 Views)

Re: error-1722 while installing revit structure 2013

11-14-2012 08:13 AM in reply to: DannyHubbard

hello danny...the problem is icant install revit structure again because installation windows shows it is already installed...and i cant uninstall it from control panel...i have to uninstall it by microsoft fix it prog.  and if i remove that by microsoft fix it...then  there is no DBAcess folder.

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