Installation & Licensing

[#1]

hello danny...my problem is...

i am trying to install revit structure...installation stopeed by error 1722...then i have renamed that file u mensioned...then i again trying to install revit....but installation window shows that it is alreaday installed.

i have tried to uninstall it from control paned...but i cant....then i complete uninstalled it by microsoft fix it programe....so the problem is ..if i complete uninstall it...then there is no file or folder of revit structure in autodesk shared folder...so i thing there is no meaning of renaming that file and installing again......sorry for my bad english ...m very confused..pls reply..thanks danny

[#2]

please help someone

[#3]

"error 1722. there is a problem with this windows installer package a program run as a part of the satup did not finish as expected. contact your supprot personal or package vendor." 

[#4]

So after the uninstall using the Microsoft Fix It utility did you verify that the folder "C:\Program Files\Common Files\Autodesk Shared\Structural\COM\2013\DBAccess" didn't exist before trying to install Revit again?

The uninstall won't remove everything, especially things in the Autodesk Shared folders.

Thanks,

Danny

[#5]

yes danny..i have verified that microsoft fix it utility will remove that folder too .

[#6]

someone also have the same prob.  here is the link...

http://forums.autodesk.com/t5/Installation-Licensing/revit-2013-erro-1722-erro-1603-e-1619/td-p/3555...    

i dont know him problem has been solved or not...because i cant understand that language..

[#7]

When installing Revit now are you still getting the 1722 error?

If you look through the Revit Install log in your temp folder is it still the same error as before?

Thanks,

Danny

[#8]

yes danny .. i m getting same error...installtion starts ...takes time for small window ( installing revit content ) then suddnly error comes 1722.

i dont understand about logs...so here i m attaching my new log file

[#9]

The error message is the same as before. Like I mentioned previously in Windows explorer navigate to "C:\Program Files\Common Files\Autodesk Shared\Structural\COM\2013" and rename the DBAccess folder, add a 1 to the end of the folder name or something. Then rerun the Setup for Revit.

Thanks,

Danny

[#10]

hello danny...the problem is icant install revit structure again because installation windows shows it is already installed...and i cant uninstall it from control panel...i have to uninstall it by microsoft fix it prog.  and if i remove that by microsoft fix it...then  there is no DBAcess folder.