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    New Member
    oshahrukho
    Posts: 2
    Registered: ‎08-17-2011

    error 1335. the cabinet file 'max2.cab' required

    2952 Views, 3 Replies
    08-17-2011 09:29 PM

    hey,

    i am installing 3ds max entertainment suit premium 2012 after the autocad architecture 2012 installation so every time 3ds max entertainment suit premium 2012 giving "error 1335. the cabinet file 'max2.cab' required for this installation is corrupt and cannot be used." this error. instead i first time install it before autocad so it was fine but autocad giving error. i again downloaded max2.cab file but still this error, i removed all files except autocad but still this error. i tried to use different user account for installation but still this error.i am using windows 7 64 bit.and i aattached an error image.

     

    Please help me about this issue because i need both softwares at a time.

     

    Thanks,

    Shahrukh Nawaz,

    Architectural, Interior & 3D Designer

    SNK's

    Karachi, Pakistan

    Designer
    Please use plain text.
    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: error 1335. the cabinet file 'max2.cab' required

    08-18-2011 05:02 AM in reply to: oshahrukho

    installation source is corrupt. please contact your reseller for a replacement media

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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    New Member
    oshahrukho
    Posts: 2
    Registered: ‎08-17-2011

    Re: error 1335. the cabinet file 'max2.cab' required

    09-16-2011 01:25 AM in reply to: hashim.mundol

    i think u didnt read my msg properly. i told u that if i installed max first than autocad it will installed, means both softwares have problems that they are not installing at a same machine if 1 installed.please check this at ur system and let me know please.

     

    awaiting for your soon reply

     

    regards,

    Shahrukh Nawaz

    Designer
    Please use plain text.
    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: error 1335. the cabinet file 'max2.cab' required

    09-16-2011 01:49 AM in reply to: oshahrukho

    These products are part of Suite and we don't have issues installing both on a machine

     

    sorry for not getting the question correctly. 

     

     please try to install the software in diagnostics mode as described here

    http://usa.autodesk.com/getdoc/id=TS75218

    If the issue persisits, please post the all the log files from the %temp% folder (start->run/search->type %temp% ->Enter) as a zip file.

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

    Please use plain text.