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    New Member
    Posts: 1
    Registered: ‎01-13-2013

    Re: download problems

    01-13-2013 09:58 AM in reply to: el_reo

    I'm also experiencing the same problem.. The download link doesn't appear at all!! I've looked in the other posts you were offering a separate link for alternative downloading. Help would be much appreciated! Thank you 

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    New Member
    Posts: 2
    Registered: ‎01-13-2013

    Re: download problems

    01-13-2013 10:06 AM in reply to: perfect0204
    Had spent few hours looking for whereabouts of download 'click here' , ran through windows system processes' to discover that it is right under my nose but completely blank and pasted into main layout?! Discovered its existence by looking to screen shots for installation of 'downloading manager's . it's a web page glitch or external access restrictions, so I recon it would be tested by Autodesk people by access through their private computers, emails and 'test member ID' .
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    New Member
    Posts: 2
    Registered: ‎01-13-2013

    Re: download problems

    01-13-2013 04:20 PM in reply to: inna_d24

    Hi, I am also unable to download the educational versions of software (specifically 3DS Max 2012).

     

    The blue "Download" option that I see in the Help-Section images is not there.

     

    *Also I wanted to mention I have tried downloading in different web browsers.

     

    Is there a direct link or mirror to the exe files? 

     

    Thank you

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: download problems

    01-13-2013 05:39 PM in reply to: jcanton

    Hi Everyone, 

     

    We are aware of this issue and we are currently working on the resolution. We will keep everyone posted once it has been resolved.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: download problems

    01-13-2013 05:55 PM in reply to: jcanton

    Hi jcanton and el_reo, 

     

    For now you can download your software respectively from the download links below. I have set the links to expire in 72 hours so please do use the link right away and activate the License using the Serial Number and Product Key issued.

     

    Note too that I have removed the screenshot that contains the Serial Number information. Moving forward, please avoid posting any License or personal information on the site for Security reasons. 

     

     

    Autodesk 3Ds Max 2012 (32 - 64 bit)

    AutoCAD P&ID 2012 - 32 bit English

     

    Alternatively, you can also visit our Student Facebook Site or Education Support Team to obtain the download links. For 2013 versions, you can use our Trial Versions page.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    Member
    Posts: 3
    Registered: ‎01-12-2013

    Re: download problems

    01-15-2013 06:07 PM in reply to: joane.bonghanoy
    thanks for the link, Joane. I also want to install the Revit one. How about that?
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    New Member
    Posts: 1
    Registered: ‎01-16-2013

    Re: download problems

    01-16-2013 02:53 PM in reply to: andy418a

    I am having a similar problem, these forums are great and informative, thanks

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    Community Manager
    philip.s
    Posts: 1,439
    Registered: ‎09-27-2011

    Re: download problems

    01-16-2013 02:54 PM in reply to: tngd0091

    Hello Detia,

     

    This download issue has been resolved as of 1/14, and you can obtain the software from the Education Community as designed.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Member
    Posts: 3
    Registered: ‎01-12-2013

    Re: download problems

    01-28-2013 04:49 PM in reply to: philip.s

    Hi Philip,

    Sorry for late reply. It works now. Thanks for let me know. :smileyhappy:

     

    Detia

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