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DarleneEmeadi
Posts: 1
Registered: ‎10-30-2011
Message 1 of 2 (59 Views)

cant install emergency

59 Views, 1 Replies
10-30-2011 10:11 PM

i have a 64 bit but software wii not install stating i have 32 what do i need tlo do?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 2 of 2 (58 Views)

Re: cant install emergency

10-30-2011 10:37 PM in reply to: DarleneEmeadi

Hi:

 

To assist you better, please provide us more information. Which software are you trying to install? You may always verify the System Requirement through our website:http://usa.autodesk.com, on the upper right hand side of the screen. To verify if you ar erunning on a 32 or 64 bit OS, please follow the steps below.

 

Windows Vista

Method 1

  1. Click Start, then click on Run or Start Search.
  2. Type msinfo32.exe and then press Enter key.
  3. In “System Information”, review the value for the System Type item:
  • For 32-bit editions of Windows, the value of the System Type item is x86-based PC.
  • For 64-bit editions of Windows, the value of the System Type item is x64-based PC.



Method 2

  1. Click Start, type system in the “Start Search” box, and then click system in the “Programs” list.
  2. The operating system appears as follows:
  • For a 64-bit version operating system: 64-bit Operating System appears for the “System type” under “System”.
  • For a 32-bit version operating system: 32-bit Operating System appears for the “System type” under “System”.



Method 3

  1. Click Start, type system in the “Start Search” box, and then click System Information in the “Programs” list.
  2. The operating system appears as follows:
  • For a 64-bit version operating system: x64-based PC appears for the “System type” under “Item”.
  • For a 32-bit version operating system: x86-based PC appears for the “System type” under “Item”.




Microsoft Windows XP Professional

Method 1

  1. Click Start, then click on Run or Start Search.
  2. Type msinfo32.exe and then press Enter key.
  3. In “System Information”, review the value for the System Type item:
  • For 32-bit editions of Windows, the value of the System Type item is x86-based PC.
  • For 64-bit editions of Windows, the value of the System Type item is x64-based PC.



Method 2

  1. Click Start, click Run, type sysdm.cpl, and then click OK.
  2. Click the General tab. The operating system appears as follows:
  • For a 64-bit version operating system: Microsoft Windows XP Professional x64 Edition Version <Year> appears under System.
  • For a 32-bit version operating system: Microsoft Windows XP Professional Version <Year> appears under System.

Note <Year> is a placeholder for a year. 


Method 3

  1. Click Start, click Run, type winmsd.exe, and then click OK.
  2. In the details pane, locate Processor under Item. Note the value.
  • If the value that corresponds to Processor starts with x86, the computer is running a 32-bit version of the Windows operating system.
  • If the value that corresponds to Processor starts with ia64 or AMD64, the computer is running a 64-bit version of the Windows operating system.



Microsoft Windows Server 2003

Method 1

  1. Click Start, click Run, type sysdm.cpl, and then click OK.
  2. Click the General tab. The operating system appears as follows:
  • For a 64-bit version operating system: Microsoft Windows Server 2003 Enterprise x64 Edition appears under System.
  • For a 32-bit version operating system: Microsoft Windows Server 2003 Enterprise Edition appears under System.



Method 2

  1. Click Start, click Run, type winmsd.exe, and then click OK.
  2. In the details pane, locate Processor under Item. Note the value.
  • If the value that corresponds to Processor starts with x86, the computer is running a 32-bit version of the Windows operating system.
  • If the value that corresponds to Processor starts with EM64T or ia64, the computer is running a 64-bit version of the Windows operating system.

 

Thank you very much!

 

 



Arlin Bibat

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