Installation & Licensing

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Active Member
darren.stewart
Posts: 9
Registered: ‎05-31-2011
Message 1 of 3 (240 Views)
Accepted Solution

can't sign in to subscription centre error #1111

240 Views, 2 Replies
07-03-2013 03:29 AM

 

 

I am unable to access the subscription center. After entering our credentials, the site displays an error message - 

 

----------------------------

We are sorry... 

There was an internal problem with the data submitted. Please let the Autodesk Business Center know, error #111"

 

can anyone help? I tried to submit a support request but got the same message. I am logged into Autodesk 360, it is onlyu when I try to acces the subscription centre.

 

Thanks

ds
Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 2 of 3 (231 Views)

Re: can't sign in to subscription centre error #1111

07-03-2013 04:43 AM in reply to: darren.stewart

Hi Darren,

 

I have made some changes to your account and you should now be able to access the Subscription Center without any issues.

 

In order to make these changes, I've had to reset your password. I've just sent you a new temporary password via Private Message here on the forums  (click on the envelope by your name at the top of the screen).

 

Best regards,

 

 



Camilo Lemos
Active Member
darren.stewart
Posts: 9
Registered: ‎05-31-2011
Message 3 of 3 (228 Views)

Re: can't sign in to subscription centre error #1111

07-03-2013 05:03 AM in reply to: darren.stewart
Thank you very much for your help, I have access now.

Darren Stewart


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OSBIT Power Ltd
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