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    Reply
    Community Manager
    philip.s
    Posts: 1,425
    Registered: ‎09-27-2011

    Re: can't activate?

    11-19-2012 02:24 PM in reply to: juanpa_39

    I apologize for the inconvenience Juan and would like to confirm that we're still investigating the root cause of these account activation issues.

     

    With that being said, your Education Community account has just been activated and you should now have full access.

     

    As mentioned in some of the previous posts,. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

     

    Please feel free to let us know if we can be of additional assistance.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎11-19-2012

    Re: can't activate?

    11-19-2012 03:01 PM in reply to: brian.bellinger

    It is ok, Sir. Thank you so much for your help. I am installing the new AutoCad 2013 right now. =)

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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: can't activate?

    11-21-2012 05:57 PM in reply to: brian.bellinger

    Hi, I'm havving trouble trying to activate my account. I recieve the email but when I click the link I get redirected to a blank page. Any help would be great.

     

    Cheers

    Ross

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    Customer Service
    joane.bonghanoy
    Posts: 409
    Registered: ‎06-06-2011

    Re: can't activate?

    11-21-2012 06:39 PM in reply to: ross.galloway

    Hi Ross,

     

    I have activated your account on my end and you should now be able to log into the Education Community. If you still have issues do let me know so I can further troubleshoot.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎02-14-2013

    Re: can't activate?

    02-14-2013 05:13 AM in reply to: camilo.lemos

    I still have not received my account activation e-mail, though I can log-on. I have tried over 20 times to resend the activation mail.

     

    regards

     

     

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    Community Manager
    camilo.lemos
    Posts: 457
    Registered: ‎09-28-2011

    Re: can't activate?

    02-14-2013 05:54 AM in reply to: viborg

    Hi viborg and welcome to the community:smileyhappy:

     

    I've just manually activated your account so you should be able to access the Education Community normally.

     

    Regards,



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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