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    New Member
    brian.bellinger
    Posts: 1
    Registered: ‎01-15-2011

    can't activate?

    740 Views, 15 Replies
    01-15-2011 06:50 AM

    I still have not received my account activation e-mail, though I can log-on, I can't DL software...Help!!

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: can't activate?

    01-17-2011 05:28 AM in reply to: brian.bellinger

     

    2. I’ve registered on the Education Community website, but I have never received an email confirming my access. What should I do?
    The most common reason users do not receive the confirmation email is a typo in the email address provided. Please resubmit your registration with careful attention to the spelling of the email address.
    If your school email system has strong email SPAM blockers, emails sent from Autodesk may have been rerouted. Check your email filter and talk to your school’s IT department about accepting emails from studentcommunity@autodesk.com.

     

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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    New Member
    Posts: 1
    Registered: ‎10-15-2012

    Re: can't activate?

    10-16-2012 04:51 AM in reply to: hashim.mundol

    I also have not received my account activation email. I did not enter my student email though, is this a problem? Was that what I was meant to do? I put in my yahoo email and I've resent to verify my email several times and I've checked and double checked the spelling of my email address each time, but still I recieve nothing. If I have to registor again, will my temporary account be deleted or am I stuck with it? I have no idea what to do or try next. 
    What do you suggest?

    Sorry about using a reply to say this but I've not idea how to leave my own comment and this is close to my own problem so I thought to ask here

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    Community Manager
    camilo.lemos
    Posts: 463
    Registered: ‎09-28-2011

    Re: can't activate?

    10-16-2012 06:10 AM in reply to: gemma.birks

    Hi gemma.birks and welcome to our community:smileyhappy:

    I have manually activated your account. Could you please check if it's working ok now?

    Thank you!



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 2
    Registered: ‎11-14-2012

    Re: can't activate?

    11-14-2012 11:27 AM in reply to: hashim.mundol

    Hello, im having this trouble too.

    im not receiving the email for activate my account..

    i need help.

     

     

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    New Member
    Posts: 2
    Registered: ‎11-14-2012

    Re: can't activate?

    11-14-2012 11:31 AM in reply to: gemma.birks

    im having the same trouble.

    i dont receiving the confirmation email; please i need help.

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    Community Manager
    philip.s
    Posts: 1,449
    Registered: ‎09-27-2011

    Re: can't activate?

    11-14-2012 01:40 PM in reply to: leka_musembani

    Hello Letícia,

     

    I've just activated your Education Community account and you should now be good to go!

     

    As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎11-16-2012

    Re: can't activate?

    11-16-2012 12:49 PM in reply to: philip.s

    Same :smileysad:

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    Community Manager
    philip.s
    Posts: 1,449
    Registered: ‎09-27-2011

    Re: can't activate?

    11-16-2012 01:43 PM in reply to: maria.kane

    Hi Maria,

     

    Your Education Community account has just been activated and you should now have full access. Please feel free to let us know if we can be of additional assistance.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎11-19-2012

    Re: can't activate?

    11-19-2012 02:08 PM in reply to: brian.bellinger

    Hello everyone!
    I´m having the same problem. I have not received my account activation email... I've re-sent it several times and I have received nothing. I don't know what could be the problem. I really hope you can help me. Thanks!

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