Installation & Licensing

[#1]

hi

iam trying to activate 3ds max 2010 but all i get is blank activation screen with tow radio buttons

how can i fix this problem?

thank u

[#2]

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

[#3]

thank you

But i do not use explolrer i use  firefox or google

and i need it to max 2010 not autocad

the secound link didnt help much i was  trying it before i post my question

why so many ppl get this problem anyway?

can someone help me pl ?

thank u

[#4]

There's a lot of information in that second link.

[#5]

well,  i tried all of them, still have the problem

[#6]

can someone please help me?

thank you

[#7]

Hi dayanfrida:

Please send us your serial number through private message together with your contact information (email add, address and phone number). We research on your issue further and give you a call if needed to assist you with your concern.

Thanks,

Arlin

[#8]

thank you

to which email shall i send you  my information?

[#9]

Hi dayanfrida:

Please send it through private message, the envelope next to your account name at the top of this page.

Thanks,
Arlin 

[#10]

hi

So finally i gota non blank  screen but i got this window after  i put the activation code

can anyone knows what that means and how can i fix it?

thank u