Installation & Licensing

New Member
Posts: 1
Registered: ‎04-20-2012
Message 1 of 4 (2,374 Views)

autocad 2013 installation error

2374 Views, 3 Replies
04-20-2012 05:16 AM

everytime i try to install the trail version of autocad architecture i get an error as soon as i run the install its states  a software problem has caused autodesk installer to close unexpectedly. i am running autocad 2012 and have no issues with that program installing but i cannot get 2013 to install, no matter what i do. i have made sure all computer updates were installed and checked for the 4.0 frameworks. i cannot figure out why this will not install. i am running windows 7, 64 bit. any help would be appreciated

*Expert Elite*
Posts: 10,013
Registered: ‎01-14-2005
Message 2 of 4 (2,363 Views)

Re: autocad 2013 installation error

04-20-2012 08:48 AM in reply to: ddwright

Try installing logged in as another user with local admin rights, UAC off, and anti-virus disabled. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
Posts: 1
Registered: ‎12-11-2012
Message 3 of 4 (1,598 Views)

Re: autocad 2013 installation error

12-11-2012 11:07 AM in reply to: ddwright

Did this work?  I am having the same problem and it didn't help.  It is initializing then the error pops up software problem has caused Autodesk Installer to close unexpectedly.


Any help would be appreciated

Posts: 3
Registered: ‎07-20-2011
Message 4 of 4 (676 Views)

Re: autocad 2013 installation error

08-01-2013 09:05 AM in reply to: kenpedersen1713

Has anyone found a solution to this problem yet?

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us