I have a copy of 2009 Civil 3D that is linked to a 2010 Civil 3D installation. The problem is that the 2010 was installed by a previous employee (no longer here) on a computer that was destroyed. In addition, the installation cd's for 2010 can not be found.
Civil 3D 2009 was installed on my new computer but upon trying to activate it, a message pops up that the serial number is invalid which I assume is because it is linked to the 2010 version.
How do I go about resolving this?
Hi dwl78 and welcome on the forums,
Could you please send me your serial number by private message ? (click on my name and then on "send a private message)
Can you also tell me in your private message to which company / entity the license is registered to ?
Thank you !