Installation & Licensing

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Member
MuchlisP
Posts: 4
Registered: ‎12-04-2012
Message 1 of 4 (516 Views)

activation Autocad lt 2012 error

516 Views, 3 Replies
03-03-2013 11:56 PM

I get an error with my Autocad lt 2012 product activation when enter the serial number on the dialog box of Autodesk

register site the error message appear

 

"The system has encountered a problem. You may try again in a while, or submit this registration to Customer Service. You will receive an emailed response with your registration and activation information within 2 business days. (201)"

Is this because i have downgrade the product from 2013 version to 2012 version

and what the solution for this error message

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 2 of 4 (503 Views)

Re: activation Autocad lt 2012 error

03-04-2013 12:28 AM in reply to: MuchlisP

Hi Muchlis, 

 

I removed the screenshot as it contains your email address.

 

I can manually generate the Activation Code for you, just do send me a Private Message (click on the envelope next to your profile at the top of the page, Compose New Message, and then enter my joane.bonghanoy profile name) with your Serial Number and Request Code

 

To add, for any Activation issue or error, you can contact our Registration and Activation team directly. 



Joane Bonghanoy
Member
rey77
Posts: 4
Registered: ‎06-08-2011
Message 3 of 4 (466 Views)

Re: activation Autocad lt 2012 error

03-04-2013 07:09 AM in reply to: joane.bonghanoy

I get the same error, but the only thing is i was doing a licens transfer. What can i do about this?

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 4 of 4 (458 Views)

Re: activation Autocad lt 2012 error

03-04-2013 08:20 AM in reply to: rey77

Hi Rey,

 

More often than not, LTU issues are caused by an invalid serial number / trying to import or export with a license that has already been upgraded, typically by subscription contract that has since expired.

Please either contact our License Assistance Team and ask them check the status of your serial number or send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the relevant info.

 

If your license is still valid, your best bet for a workaround would be to simply uninstall on the old machine and reinstall on the new one, again, contacting our License Assistance Team if activation assistance is needed.



Philip Schmelzer

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