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activate 2014

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Message 1 of 4
Anonymous
195 Views, 3 Replies
‎08-07-2013 10:13 AM
‎08-07-2013 10:13 AM

activate 2014

newly installed civil3d, everytime I try to open to activate, I get a message saying an Autodesk component has quit working. Says it will close the program. Civil3d still trys to open and locks up the computer.

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Message 2 of 4
TravisNave
Mentor
in reply to: Anonymous
‎08-07-2013 10:19 AM
‎08-07-2013 10:19 AM

Please see if the KB article about the 2014 activation crash issue pertains to your problem.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21825687&linkID=12305695

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 4
DarrenP
Consultant
in reply to: TravisNave
‎08-09-2013 08:31 AM
‎08-09-2013 08:31 AM

also this one: http://upandready.typepad.com/up_and_ready/2013/08/autodesk-software-activation-freezing-on-laptops-...

DarrenP
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Message 4 of 4
Anonymous
in reply to: Anonymous
‎08-09-2013 08:40 AM
‎08-09-2013 08:40 AM

I thank you for your suggestions. We finally got it to work. Seemed to be a problem with the graphics card. Never did understand why I kept qetting message about a trial when I was installing from a fully licensed seat.

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