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acad.mnu menu files disappear

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Message 1 of 3
Anonymous
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acad.mnu menu files disappear

We have a network set up here with AutoCAD installed with a network license. The first time a person logs on and starts AutoCAD the software does an install and places all of the support folder files in the local user profile. AutoCAD and its menu loads and works fine. When that person closes out of AutoCAD the files remain in the support folder, but when the user logs off of the machine, the files are deleted out of the local user support folder but the folder remain. The next time that person logs onto the machine, the files are not there and AutoCAD will not load up the acad.mnu file. Help, Please!!
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Message 2 of 3
Anonymous
in reply to: Anonymous

Additional info: We are using AutoCAD 2005. "Mark Schilke" wrote in message news:41502d14_3@newsprd01... > We have a network set up here with AutoCAD installed with a network > license. > The first time a person logs on and starts AutoCAD the software does an > install and places all of the support folder files in the local user > profile. AutoCAD and its menu loads and works fine. When that person > closes > out of AutoCAD the files remain in the support folder, but when the user > logs off of the machine, the files are deleted out of the local user > support > folder but the folder remain. The next time that person logs onto the > machine, the files are not there and AutoCAD will not load up the acad.mnu > file. > > Help, Please!! > >
Message 3 of 3
Anonymous
in reply to: Anonymous

Hi Mark, Our installer does not remove these folders or files. Actually MSI does not have a mechanism to do this and that is part of why we wrote the cleanup tools for use after a full uninstall. Do you have a group policy or roaming profiles setup that is removing these files? You may want to check with your IT group to see what is going on here. Others may jump in with ideas as well. Hope this helps. Bud Schroeder AutoCAD Test Development Autodesk Inc. "Mark Schilke" wrote in message news:41502d14_3@newsprd01... > We have a network set up here with AutoCAD installed with a network license. > The first time a person logs on and starts AutoCAD the software does an > install and places all of the support folder files in the local user > profile. AutoCAD and its menu loads and works fine. When that person closes > out of AutoCAD the files remain in the support folder, but when the user > logs off of the machine, the files are deleted out of the local user support > folder but the folder remain. The next time that person logs onto the > machine, the files are not there and AutoCAD will not load up the acad.mnu > file. > > Help, Please!! > >

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