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Rename the folder:
C:/Program Files/Common Files/Autodesk Shared/Adlm/R7
to:
C:/Program Files/Common Files/Autodesk Shared/Adlm/R7-OLD.
Redownload the software using our Virtual Agent (#3) via this blog post:
http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html