You must run setup.exe to install Autodesk Navisworks Review 2010 (64Bit)

[bhrluch]

Dear users,

we have a problem with our "Autodesk Navisworks Review 2010 (64Bit)" application.

The error only appears if we start different programs like "PDF Creator", our Navisworks ist running correctly.

The error message is: "You must run setup.exe to install Autodesk Navisworks Review 2010 (64Bit)"

I think this ist not a problem of "PDF Creator", we´ve already reinstalled the newest version.

If we uninstall Navisworks, our "PDF Creator" starts without any error message.

Do you have any idea how to fix this problem?

Thank you for your answers!

[lee.mullin]

This tends to happen if Navisworks has not been installed with full Administrative rights. You will need to log into the machine as an Administrator and when running the installer (if Windows Vista or Windows 7), right click the setup.exe and 'Run as Administrator.

A way to be sure this is the issue is to log in with the same account that installed the application.

[bhrluch]

Hi, thank you for your answer!

We´ve installed the software as an Administrator, and we have still the same problem.

[lee.mullin]

Can you do the same with PDF Creator.

Also can you create a new account on the machine and try to load PDF creator using that?

[bhrluch]

We´ve already done these tests with the same result.

The Error Message is still the same.

The last thing we can do, is to reinstall the complete operating system and check it all again.

But the best solution for this would be to know how to solve the problem.

I mean, this is a Navisworks error message, not a windows or PDF-Creator.