I've recently installed the Smoke for Mac Student Edition, and all went well with the install. However, I've run into a problem with importing OpenEXR files through WiretapCentral. My framestores show properly in WiretapCentral and I can select the clip to import, but I get a Rendering Error:
Unable to get info for clip /Users/foo/images/colorWheel.[0001-0030].exr@CLIP on host x.x.x.x:7183: Wiretap Gateway Unlicensed (ADLM)
As the student edition uses a standalone license rather than ADLM, is it possible to specify another license, or is something set up incorrectly?
Sorry for the late reply.
The student and trial editions of Smoke can only use the local WiretapGateway from inside Smoke.
I need to keep a closer eye on these forums
Most users post on the Area so that's why i didn't check this one in a while.
I am using the Student Edition of Smoke (2012 SP1). And I can not access the local Wiretap Gateway inside of Smoke. It's simply not there. So I can not access my volumes to import through the Gateway. I am about to re-install to see if that helps. Any advice would be helpful.
Please open the "Service Monitor" app from the "Applications/Autodesk/Smoke Common Utilities" folder and ensure that the "Wiretap Gateway" service is running. Try starting it if it's not running and even if it is running, try restarting it.
If it doesn't restart, open the Terminal app from "Applications/Utilities" and type this command:
The log file should open in the Console app. Look at the latest entries in the file and see if you can find any error message that would explain why the gateway is not starting.
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.