To determine the reason for your acivation error, we require sensitve information. Please fill out our customer service form and provide us wtih the serial number you are trying to activate as well as the sales order number on the DVD you received.
Seriously! We are paying subscribers to Autodesk. We are the honest, hard working people. If someone wants to hack and steal your software, they will. We are not trying to. All you are doing is complicating a process that should be easy. Yes, the serial number used to be on the installation case, but now a Group ID is needed. I have entered every number that I can find on the subscription center web page with no success. Thanks for helping the honest hard working people of America. Maybe we should go back to manual drafting...
I am having a problem with the serial number. To download the program I needed the serial number as well as the product key. I did that. Now in order to use this product as active... I need to put in the serial number again. I did this in the box in Product Registration and Activation. It tells me that this serial number is invalid. Try Again. So I do. Now it needs a group ID. I can not find a group ID. What do I do?
Can you please send me your serial number via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) and I'll find out what'e wrong with your serial number?
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