When opening Mudbox 2014, after clicking ok in mudbox setup popup window, comes "mudbox application file has stopped working" error.
Deleting mudbox folder in documents doesn't help.
In same time Autodesk 3dsMax 2014 works without errors.
Mudbox 2014 with sp1
win 7 64bit fresh install
ATI radeon hd 5800 series - with latest driver 18.104.22.168
Hello. This is an early crash. Could be a failed install or a graphics card conflict. First order would be to uninstall through the Control Panel and then try to uninstall again using the MSFixit tool:
After this, install the program and see if the behavior repeats.
Past this, update your graphics card driver. Do not click “Update Driver” in the Windows Control Panel. Identify your graphics card and go to the manufacturer’s website and download the latest 2 or 3 drivers and test them to see if you can get one to work. If you have a laptop, like a Dell, you may need to go to the Dell website and get a custom driver.
You can also look in your WIndows Event viewer to see if any particular modules are referenced in the error.
Thank you for taking part in our community!
I am having the same problem. I installed latest service pack and drivers. Mudbox stopped working but will work when I create a new user account in windows.
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register