'We're sorry we cannot provide you with your license details at this time.'

[Anonymous]

I have been getting this message for most of my trial period for maya 2014. I am on my last 14 days, I need this software to work on my graduate thesis, HELP. How do I get the license ?

[joane.bonghanoy]

Trisha,

Are you having this error when accessing the EDU Community Site? If so, for now we suggest that you create a new account with a different email address while we look further into this. 

[gurleenkc]

I am getting the same error message. Pls help. Im trying to install Auto CAD 2015 and I even created a different account, I am still getting the same message.

[natasha.l · Accepted solution]

Hello @Anonymous, 

I am just updating this post. Please visit this post >Solved: We're sorry we cannot provide you with your license details...<